Client Support Specialist

Hybrid Schedule

• Schedule: Monday - Friday, 8:30am - 5pm EST
• Location: Maitland, FL 32751
• Workplace Type: Hybrid (2 days WFH per week)
• Pay Rate: $22/hr

Description

• Provide expert support and respond to inquiries regarding products via phone and email.
• Use strong interpersonal skills and product knowledge to communicate with customers, resolve issues, and assist in the use of products and systems.
• Follow up and follow through on new projects, requests, and cases.
• Ask relevant questions to define the root cause of a problem, generate solutions, decide on a course of action, and be accountable for actions and decisions.
• Act as a primary point of communication with Delivery service providers.
• Support independent business owners and entrepreneurs.
• The role involves being on the phone approximately 80% of the time.
• Opportunities for growth across 3 levels.
• Act as a subject matter expert for clients and new associates by providing technical expertise, guidance, and training as needed.
• Meet department standards and metrics.

Qualifications

• High School Diploma/GED Equivalent
• 2+ years of Client Services experience
• Proficiency with various computer systems

#eastpriority26

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. If eligible, benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Life Insurance
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Jun 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. By applying, you acknowledge and agree that your application may be reviewed using AI tools.