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ServiceNow Developer

Job summary

Honolulu
Software Developer

Work model

Fully remote
Only US
1 week ago
Job description

TEKsystems is seeking an experienced ServiceNow Developer to join a growing IT team at a local bank in Hawaii. This role will lead the design, development, and enhancement of IT Service Management (ITSM) solutions to support enterprise operations. The ideal candidate will bring technical expertise in ServiceNow, a deep understanding of ITIL processes, and the ability to translate business needs into scalable technical solutions. This is a great opportunity to work in a collaborative, tight-knit team environment while contributing to the evolution of critical IT platforms. This person should be on the island of Oahu and able to go in office when needed.

Responsibilities

  • Lead the design, development, and customization of ServiceNow ITSM solutions
  • Translate business requirements into technical solutions and workflows
  • Configure and enhance core ITSM modules including Incident, Problem, Change, Knowledge, and Service Catalog
  • Troubleshoot and resolve platform issues and performance challenges
  • Integrate ServiceNow with other enterprise applications and systems
  • Develop and maintain dashboards, reporting, and performance analytics (indicators, scorecards, widgets, etc.)
  • Participate in Agile ceremonies including sprint planning and stand-ups
  • Collaborate with cross-functional stakeholders to drive continuous service improvement
  • Contribute to platform roadmap planning and optimization strategies
  • Stay up to date with ServiceNow releases, new features, and industry best practices

Qualifications

  • Bachelor's degree in IT or related field (or equivalent experience)
  • Experience developing on ITSM platforms
  • Experience delivering IT application solutions in a technology environment
  • Hands-on experience customizing ServiceNow or similar platforms
  • Experience working with core ServiceNow applications (Incident, Problem, Change, Knowledge, Service Catalog)
  • Experience working in Agile environments and participating in sprint planning
  • Familiarity with Performance Analytics (dashboards, KPIs, indicators, etc.)
  • Solid understanding of ITIL concepts and best practices
  • Strong analytical, problem-solving, and communication skills
  • ServiceNow Certified System Administrator is a plus
  • Certified ServiceNow Application Developer is a plus

Job Type & Location

This is a Permanent position based out of Honolulu, HI.

Pay and Benefits

  • The pay range for this position is $110,000.00 - $145,000.00/yr.
  • Excellent benefits including healthcare coverage, PTO, holiday pay, 401K matching

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.