Sr. Conversational AI Designer

Requirements

Must have:

• Bachelors degree, or equivalent practical experience, in interaction design, UX/UI design, content strategy, or a related discipline.
• 6–8 years of relevant experience, including at least 5 years in content strategy, content design, or UX writing within product teams.
• Experience designing language-led products and content systems; experience with AI-assisted writing experiences is strongly preferred.
• Demonstrated ability to define content frameworks, information hierarchy, and scalable content models for complex digital products.
• Strong communication skills with the ability to clearly explain design decisions and success measures.
• Ability to create processes that solve content and information architecture challenges.
• Experience applying human-centered design principles in product development.
• Self-directed approach and the ability to independently drive meaningful outcomes.
• Ability to translate research insights into practical product solutions.
• Experience working cross-functionally to deliver measurable business value.
• Working knowledge of design systems and how to extend them for content needs.
• Experience working in Agile environments.

Preferred:

• Experience designing or training AI writing systems, content generation tools, or language-based agents.
• Advanced storytelling and persuasive communication skills.
• Strategic content thinking with enterprise-wide impact.
• Experience in financial services or another regulated industry.
• Familiarity with content governance and scaling content systems across large organizations.

Responsibilities

• Lead content strategy for high-impact user experiences so information is prioritized, structured, and presented to support decision-making.
• Design and architect language-driven products, including AI-enabled writing experiences, with strong voice, synthesis, and information hierarchy.
• Develop and scale content frameworks, models, and reusable patterns, and document them for cross-team and enterprise use.
• Collaborate with data scientists and engineers to influence data modeling decisions and understand downstream effects on content and user experience.
• Partner with product, design, and engineering teams to embed content strategy into product definition and delivery.
• Apply human-centered design and content strategy methods to create innovative, content-led, and AI-enabled solutions.
• Define and measure success metrics for content and language experiences using research, analytics, and experimentation.
• Ensure alignment between content patterns, design systems, and platform governance standards.
• Lead through influence by building alignment and driving decisions across teams through expertise, collaboration, and persuasion.
• Communicate clearly across the organization and use storytelling to influence strategy and build trust.
• Incorporate emerging content design practices, tools, and AI-enabled workflows into everyday processes.
• Model strong leadership behaviors, strengthen team alignment, and contribute to continuous improvement and high engagement.

Company Information

TEKsystems is a leading provider of business and technology services, partnering with over 6,000 clients globally.

• Location: Atlanta, GA (Fully Remote)
• Pay Range: $80.00 – $95.00 per hour
• Benefits: Medical, dental, vision, retirement savings, life insurance, disability coverage, HSA, transportation benefits, EAP, and PTO.
• Equal Opportunity Employer: We use AI in parts of our hiring process to support sourcing, screening, and evaluation, with final decisions made by our hiring team.