Job Summary
Responsible for performing Epic application system analysis and design, including requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training, and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients, and vendors.
Conducts advanced analysis of Epic application design, including planning implementations and maximizing application benefits. Mentors teammates in issue resolution, tracking issues, and providing updates to peers, leadership, and clients. Manages assigned projects and meets deadlines. Conducts highly complex work unsupervised with extensive latitude for independent judgment. Adheres to departmental policies and procedures.
Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans, and conducts detailed design sessions through knowledge of client/business needs and application functionality. Coordinates, plans, and conducts analysis of client business needs. Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. Serves as a liaison between Epic modules. Serves as a professional and technical mentor to teammates. Recognized as a subject matter expert and advanced individual contributor. Serves as an advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. Adheres to the application change management process, including timely reporting of all pertinent change information, effective discussion of changes, internal and external communications, contingency planning, support of the change event, and post-change reporting, as appropriate.
Skills
- Epic
- Home Health
- Hospice
- Support
- Epic Certified
Additional Qualifications
- High school diploma or equivalent required.
- Associates/Bachelors degree in computer science, information systems, healthcare, business, or equivalent experience required.
- Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving, and analytical skills.
- Must be able to work both independently and in a team setting.
- Must facilitate a positive and collaborative work environment.
- Must be able to serve as a mentor to teammates to foster skills development among the team.
- Must be flexible and capable of prioritizing multiple projects and meeting deadlines.
- Effective communication skills (oral, written, and presentation).
- Ability to collaborate with others, including clients and vendors.
Work Schedule & Travel
- Primary business hours Monday-Friday, including some weekends and holidays.
- Requires after-hours on-call coverage.
- Occasional travel required.
Experience Level
Expert Level
Job Type & Location
- This is a Permanent position based out of Nashville, TN.
- This is a fully remote position.
Pay and Benefits
- The pay range for this position is $100,000.00 - $115,000.00/yr.
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Virgin Pulse
- Discounts on childcare
- Continued education and training
Application Deadline
- This position is anticipated to close on May 1, 2026.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems Global Services:
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.