Lead QA Engineer

Overview

Thomson Reuters is looking for a Lead Quality Assurance Engineer to be part of a highly dynamic team developing our next generation Global Trade Management application suite. Our engineers come from a broad range of backgrounds and experience levels, united by a shared drive to build exceptional software. Successful candidates will typically:

• Be passionate about software quality and its role in delivering real customer value.
• Think beyond test cases, they understand the product, the domain, and the user.
• Measure success by the absence of production incidents, not the volume of tests written.
• Have a natural curiosity that drives them to ask "why" before "how."
• Take ownership of quality across the entire SDLC, not just the test phase.
• Leverage an agentic AI-First approach to all testing and quality operations.

About The Product

Thomson Reuters ONESOURCE Global Trade is a comprehensive software suite designed to streamline and automate international trade management for businesses. It simplifies complex global trade operations by ensuring compliance with ever-changing regulations, optimizing supply chains, and reducing costs and risks associated with cross-border transactions. The platform integrates seamlessly with existing ERP systems to manage import/export processes, automate trade documentation, and provide real-time visibility into global shipments.

About The Role

• Own quality outcomes for one or more product domains end-to-end from requirements through production monitoring.
• Drive a shift-left quality culture by embedding testing strategy and risk analysis early in the design and decomposition process.
• Lead the design, development, and maintenance of automated test frameworks across UI, API, and data layers.
• Leverage agentic AI-First tooling to accelerate test generation, coverage analysis, defect triage, and root cause investigation.
• Define and enforce testing standards, patterns, and best practices across the QA team.
• Conduct test design reviews and provide constructive feedback to QA engineers.
• Mentor junior QA engineers, reinforcing best practices and supporting their professional growth.
• Collaborate closely with developers, product owners, and stakeholders to deeply understand business intent and translate it into comprehensive test strategies.
• Analyze system behavior holistically. Identify edge cases, integration risks, and failure modes that others miss.
• Contribute to observability and monitoring strategies, ensuring production quality signals are in place (DataDog, RUM, APM).
• Ensure all quality activities are properly estimated and delivered to agreed timeframes and quality standards.
• Champion continuous improvement of the team's quality processes, tooling, and delivery pipeline.
• Leverage "innovation time" to explore new testing approaches, tools, and automation strategies.

About You

• 5+ years of experience in software quality engineering within the Global Trade industry, specifically in logistics, customs, or supply chain management.
• 10+ years of overall software quality engineering experience across diverse tech stacks and application types.
• Proven ability to think at the system and domain level showing understanding of how components interact and where risk lives, not just executing test cases.
• 3+ years of hands-on experience using agentic AI-First development and testing tools and processes.
• Strong proficiency in test automation across UI, API, and data layers using modern frameworks (e.g., Playwright, Selenium, Cypress, RestAssured, or equivalent).
• Proficiency in testing REST APIs, including tooling such as Swagger and Postman.
• Experience testing applications built on .NET (C#, VB.NET) and Angular front-end frameworks.
• Experience validating both SQL and NoSQL data persistence layers (MSSQL, PostgreSQL, DynamoDB).
• Working knowledge of DataDog for observability, APM, and RUM from a quality and monitoring perspective.
• Experience with AWS and/or GCP cloud-native application testing.
• Comfort with iterative, spec-light delivery.
• A firm understanding of application security testing from both the web service and web application perspective.
• Strong debugging and troubleshooting skills with a relentless drive to find root cause.
• Strong communication and collaboration skills.
• SaaS-based software quality engineering experience on large to enterprise-class applications.

Technologies

C#.NET, VB.NET, JavaScript, ASP.NET, Angular, SOAP, REST, AWS Cloud, MSSQL, PostgreSQL, DynamoDB, Kibana, PowerBI, Playwright, Selenium, Postman, DataDog

What's in it For You?

• Hybrid Work Model
• Flexibility & Work-Life Balance
• Career Development and Growth
• Industry Competitive Benefits
• Culture of inclusion and belonging
• Social Impact opportunities
• Making a Real-World Impact

Compensation

The base compensation range for the role in eligible US locations is $110,000 USD - $204,200 USD. For specific major hubs (NYC, SF, LA, Irvine, McLean, DC), the range is $127,000 USD - $235,000 USD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience. This role may also be eligible for an Annual Bonus.