Enrollment Services Specialist I

University of Colorado Denver

Official Title: Academic Services Entry Prof FTE: Full-time 1.0 (100%) | Hybrid Salary Range: $44,800 - $45,748 Position #00789753 | Requisition #40365

Join the University of Colorado Denver

The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career.

Job Description

At Lynx Central, CU Denver's FirstStop for enrollment services, we are committed to simplifying the journey towards academic success for our students. We strive to provide comprehensive support, guidance, and resources to streamline the enrollment process, ensuring accessibility, efficiency, and excellence in service.

Specialists are responsible for supporting students as they navigate the administrative aspects of the enrollment process including those connected to admissions, financial aid, registration, and bursar functions. Team members will empower students by fostering a welcoming and inclusive environment through phone, email, and face-to-face interactions.

What you will do

• Support students as they navigate all administrative aspects of the enrollment process, including admissions, financial aid, registration, and bursar functions.
• Provide clear, detailed information about enrollment requirements and assist students in-person, by phone, email, and text to ensure they complete all steps.
• Proactively identify potential issues and remove obstacles throughout the enrollment process.
• Collaborate with departments across campus to ensure a seamless student experience.
• Interpret and respond to student inquiries with accuracy and professionalism.
• Serve as a liaison between students and other university departments.
• Explain, administer, and adhere to university policies and procedures.
• Deliver comprehensive, exceptional customer service in all interactions.
• Conduct student outreach efforts, including phone calls and follow-up communication.
• Perform data entry, produce reports, and maintain student records with accuracy and confidentiality.
• Demonstrate a positive attitude, adaptability, and flexibility in a dynamic environment.

Qualifications

Minimum Qualifications

• A bachelor's degree in any field from an accredited institution.

Preferred Qualifications

• Previous experience working in enrollment services (admissions, financial aid, registrar, bursar, academic advising).
• Experience with PeopleSoft.
• Bilingual (Spanish/English) preferred.

Conditions of Employment

• Occasional work during the evening and/or weekends may be required.
• This position follows a hybrid work structure.

Application Information

Applications are accepted electronically ONLY at www.cu.edu/cu-careers.

Application Deadline: July 15, 2026, 11:59:00 PM.

Required Materials:

• Cover letter addressing job requirements and qualifications.
• Current CV/resume.
• List of three references.

Questions should be directed to Drew Wagner at [email protected].