Patient Services Specialist 3- Radiology Scheduler MRI

Job Description

UW Medical Center- Radiology Support Services has an outstanding opportunity for a Patient Services Specialist 3 (MRI Scheduler).

Work Schedule

• Full-time (40 hours per week)
• Day Shift: Mondays-Fridays, 9:30am-6:00pm
• Full remote (must be within a 2-hour commute to UW Tower)

Position Highlights

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity for career growth

Department Description

Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. We offer comprehensive diagnostic support, from basic screening tests to cutting-edge procedures, utilizing state-of-the-art equipment and world-class radiologists.

Primary Job Responsibilities

• Schedule patients with a focus on safety and reducing medical errors.
• Create Epic orders and referrals, including CPT and ICD-10 codes.
• Manage patient registration, including demographics, guarantor accounts, and insurance payors.
• Participate in process improvement projects to increase daily throughput.
• Analyze Epic work queue orders to assist in workflow efficiency.
• Act as a subject matter expert for scheduling modalities and troubleshoot Epic errors.
• Assist in training new staff and act as a team resource.
• Monitor Epic schedule templates and audit online ticket scheduling for accuracy.
• Analyze reports (No Show, Cancellation, Wait list) to reduce revenue loss.
• Collaborate with leadership to provide solutions for complex workflow inefficiencies.
• Maintain a Patient First mentality in all interactions.

Requirements

• High school graduation or equivalent.
• Two years of Patient Services Specialist 2 experience OR an equivalent combination of education and experience.

About UW Medical Center - Montlake

UW Medical Center is an acute care academic medical center located in Seattle, consistently ranked as the No. 1 hospital in Washington State. We pride ourselves on compassionate patient care and pioneering medical advances.

About UW Medicine

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. Our mission is to improve the health of the public through outstanding care and medical advancement.

Compensation and Benefits

• Pay Range: $21.84 - $30.30 hourly
• This is a regular, full-time (100% FTE) position.
• For information about benefits, visit the UW Benefits website.

Commitment to Diversity

The University of Washington is an affirmative action and equal opportunity employer. We are committed to fostering an inclusive and welcoming community for all.