Accounts Receivable Tech 3 - Must have a NM Residence

Position Overview

UNM Medical Group Inc is seeking a full-time Accounts Receivable Tech 3 to join our Revenue Department. This is a remote position; however, the selected candidate must have a permanent address and live in New Mexico or be willing to relocate to New Mexico.

Compensation

• Salary Range: Minimum $38,263 – Midpoint $47,818 (determined by years of relevant experience).
• Status: Full-time (1.0 FTE / 40 hours per week).

Role Responsibilities

The Accounts Receivable Tech 3 is responsible for posting receipts into our billing system from Explanation of Payment (EOP) documents from insurance companies and patient payments. We utilize both electronic postings (835s) and manual posting methods.

• Productivity & Quality: Staff are measured by weekly productivity averages and quality checks to ensure accuracy and timeliness.
• Training & Workflow: Training is conducted initially face-to-face, then via Zoom/Teams. We hold weekly team meetings and monthly 1:1 reviews.
• Process: Employees will start with a few insurance payers and gradually expand their scope over a 4–7 month onboarding period.
• Core Tasks:
  • Work credits or overpayments from insurance companies and patients.
  • Perform complex analyses of patient accounts, payments, and remittance advices.
  • Post complex account adjustments and transfers.
  • Initiate correspondence to responsible parties or third-party payers.
  • Provide mentorship to lower-level staff.
  • Analyze and investigate reimbursements or refund requests from Medicare, Tricare, Medicaid, Salud, HMOs, and others.
  • Compile and submit appeals.
  • Perform daily and monthly reconciliations to the general ledger.

Minimum Requirements

• Education: High school diploma or GED.
• Experience: At least 3 years of experience related to the duties specified.
• Substitution: Completed degrees from an accredited institution above the minimum education requirement may be substituted for experience on a year-for-year basis.
• Preferences: Knowledge of posting payments, resolving denials via 835/EOB/EOP, and processing claims/bills/invoices.

Why Join UNM Medical Group Inc?

Modern Healthcare has recognized UNMMG as one of the "Best Places to Work" for 2025. We operate under our ASPIRE values: Attitude of Service, Positivity, Integrity, Respect, and Excellence.

Benefits

• Insurance: Comprehensive medical, dental, vision, and life insurance.
• Perks: Tuition reimbursement, generous paid time off, and a 403(b) retirement plan for eligible employees.