Recruiting Coordinator (Contract)

About Upstart

At Upstart, we're united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that's both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We're proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn't mean distant. We're intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you'll have the support to work in the way that works best for you.

If you're energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we'd love to hear from you.

The Team

The Recruiting Coordination team at Upstart plays an important role in ensuring a seamless candidate experience. This team is responsible for all components of interview scheduling while maintaining a high level of client satisfaction with our Recruiters and Hiring Managers. In this role you will support a team of Recruiters and facilitate the scheduling of interviews using Upstart's designated scheduling tools.

As a Recruiting Coordinator at Upstart, you'll use your keen eye for detail and strong organizational skills to ensure a seamless candidate experience. We are looking for a self-motivated, experienced Recruiting Coordinator that can apply their coordination knowledge in a fast paced, high volume, scheduling environment. In this role, you will serve as the primary point of contact for all scheduling touch points in our hiring experience, escalate interviewer capacity trends, and use Upstart's tools and technology to improve scheduling processes, while providing a world class candidate experience.

How you'll make an impact

• Coordinate and schedule interviews between candidates and hiring teams.
• Provide an exceptional experience for all stakeholders including candidates, hiring managers, and interviewers.
• Actively identify opportunities for streamlining recruitment processes, contributing ideas, and implementing improvements.
• Be an active participant in recruitment strategy meetings to understand the needs of the hiring team.
• Maintain accurate and up-to-date candidate records in our applicant tracking system (Greenhouse) and scheduling system (ModernLoop).
• Assist with various administrative tasks related to recruitment, such as preparing interview materials, coordinating travel arrangements (if applicable), and managing recruitment-related documentation.
• Represent Upstart's Recruiting function in a positive and professional manner for both internal and external stakeholders.

Preferred Qualifications

• 1+ years of experience in Recruiting Operations. Previous experience with scheduling or calendaring (Greenhouse and ModernLoop is a plus).
• Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple deadlines effectively.
• Strong attention to detail and accuracy.
• Exceptional communication skills, both written and verbal.
• Enthusiastic team player with a proactive and positive attitude.

Position Details

• Location: Remote
• Time zone requirements: The team operates on the East - West coast time zones.
• Compensation: Anticipated Hourly Rate Range: $30 - $40 USD.
• Employment Type: Non-Exempt (eligible for overtime).

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here's what you can expect:

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
• Retirement benefits, including a 401(k) with a company match of $2 for every $1 contributed, up to $15,000 annually.
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options (US only).
• Comprehensive health coverage, including medical, dental, vision, and wellness resources.
• Health Savings Account contributions from Upstart for eligible plans (US only).
• Income protection benefits, including life insurance and disability coverage.
• Paid time off, sick leave, and company holidays.
• Paid family and parental leave.
• Family-centered benefits to support fertility, parenthood, and caregiving needs.
• Employee Assistance Program (EAP) offering mental health support.
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only).
• Annual wellness and productivity allowances.
• Connection and community through team events, all-company updates, and employee resource groups (ERGs).
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices.

Equal Opportunity Employer

Upstart is a proud Equal Opportunity Employer. We are committed to inclusive and fair hiring practices. If you require reasonable accommodation in the application or interview process, please email [email protected].

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