Central Registration Specialist

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

UT Southwestern Medical Center has a new opportunity available for a Central Registration Specialist. This position will work within the Ambulatory Patient Financial Clearance - Revenue Cycle Department team. The goal of this role is to work under moderate supervision to be responsible for all pre-registration, insurance verification, authorization, and front-end revenue cycle operations to ensure a satisfactory billing experience for health system patients. The successful candidate will work under moderate supervision and will be responsible for the following:

• Pre-registration
• Insurance verification
• Authorization
• Front-end revenue cycle operations

Shift: 8am-5pm

Work From Home (WFH): This is a work-from-home position to include training. Applicants must live within the state of Texas. Additional details shall be discussed as part of the interview process.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare—no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  • High School Diploma or equivalent
• Experience
  • 1 year healthcare experience, preferably directly related to benefits, insurance verification, etc.

Preferred

• Education
  • Bachelor's Degree

JOB DUTIES

• Reviews, verifies, and obtains demographic, guarantor, subscriber, and payor information to successfully complete benefits verification, authorization, and precertification processes.
• Coordinates with patient, referring location, scheduled service area, financial counselors, and others as appropriate to obtain additional information or provide an update on patient's financial status.
• Counsels' offices and/or patients when an "out of network" situation becomes apparent or other potential payor technicalities arise.
• Coordinates with Financial Counselor, clinic, patient, or other appropriate party to identify funding source and additional information needed to secure accurate third-party billing and/or patient financial responsibility.
• Ensures that 1) patient is aware of financial obligations, projected long-term costs of care; 2) ensures that patient has access to financial education material; 3) ensures that patient has signed the appropriate financial waivers acknowledging financial obligation.
• Provides financial planning and counseling to patients and families in order to obtain payment for services rendered in accordance with policies and guidelines.
• Works closely with various agencies and departments throughout the health system to ensure correct billing as well as effective patient account resolution.
• Ensures accuracy and compliance with system policies related to data collection, patient and family education, patient rights and responsibilities, legal consents, and release of information.
• Maintains compliance with JCAHO, patient responsibilities and rights, HIPAA, and system contracts with third-party payors.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing, or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing, or similarly affecting human-subjects research records.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.