Job description
We are seeking a highly motivated Fraud Analyst to support fraud prevention across Vanguard's Workplace Solutions (VWS) business, including employer-sponsored retirement plans and participant account activity. This role focuses on designing, monitoring, and optimizing real-time fraud controls that protect participant accounts from risks such as account takeover, social engineering, and fraudulent distributions or withdrawals.
About the Team
Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests, and stewards a strong risk culture. Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets.
Responsibilities
- Support Real-Time Fraud Controls: Develop, implement, and maintain fraud rules and detection strategies for participant transactions.
- Monitor & Optimize Performance: Analyze fraud trends, rule performance, and key metrics to improve detection rates and reduce false positives.
- Conduct Data Analysis: Perform deep-dive analyses to identify emerging fraud patterns, vulnerabilities, and control gaps.
- Execute Rule Tuning: Adjust thresholds, logic, and segmentation to optimize real-time decisioning performance.
- Partner Cross-Functionally: Collaborate with Product, Engineering, and Operations to support fraud controls in new features and participant journeys.
- Support Investigations & Insights: Provide analytical support for fraud cases, root cause analysis, and loss mitigation efforts.
- Contribute to Reporting: Develop and deliver clear reporting on fraud trends, losses, and control effectiveness.
- Adhere to Governance: Ensure fraud controls are documented, tested, and aligned with risk and compliance standards.
Qualifications
Required Experience
- 2 years in fraud analytics, fraud strategy, or financial crimes.
- Experience in at least one of the following: Fraud rules management / transaction monitoring, payments fraud, account takeover, or digital fraud risks.
- Experience working with cross-functional teams in a matrixed environment.
Technical & Analytical Skills
- Strong analytical and problem-solving skills with experience using data to drive decisions.
- Proficiency in SQL, SAS, Python, or other data analysis tools and data visualization tools such as Tableau or Power BI.
- Familiarity with fraud rules engines or decisioning platforms (preferred).
- Basic understanding of fraud models or scoring methodologies.
Professional Skills
- Strong written and verbal communication skills.
- Ability to translate data insights into clear, actionable recommendations.
- Detail-oriented with strong execution focus.
- Collaborative mindset with ability to work across teams.
Special Factors
- Sponsorship: Vanguard is offering visa sponsorship for this position.
- How We Work: Vanguard has implemented a hybrid working model designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.