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- CUSTOMER SUCCESS WERKSTUDENT (M/W/D)
About Us:
We are a fast-growing tech startup looking for another crew member to ride the wave of technical unimaginable!
Our Strengths:
#1 Ambitious Crew #2 Strong Investors/Mentors #3 Awesome AI Product (SaaS)
We optimize and automate our clients' advertising campaigns on the Amazon marketplace. Our AI-based PPC tool is available on all Amazon marketplaces, including Europe, North & South America, and Asia. Amazon alone works with over 900,000 independent sellers in Europe. We embrace this challenge anew every day, helping our clients stand out from the crowd. The Amazon marketing world is constantly changing and growing daily. Join us on this adventure, grow beyond yourself, and shape the innovation of Amazon marketing.
www.vapa.ai
Do you love optimizing Amazon ads? Can you empathize with a customer? Do you find automation through artificial intelligence appealing? Perfect! You will advise our clients and conduct technical discussions about Sponsored Ads. You will build sustainable, trusting, and successful customer relationships.
Your Responsibilities:
- Optimizing advertising campaigns on Amazon
- Technical support for Sponsored Ads
- Setup and application of our AI-based PPC tool for our clients
- Building sustainable, trusting customer relationships
- Tracking set goals and making course corrections as needed
- As a customer advisor, you will support our clients with all inquiries
- Exchanging ideas and feedback with our IT developers to increase customer satisfaction
- You will be aware of the latest trends and challenges in Amazon and e-commerce and update our clients accordingly
What We Expect:
- High degree of self-motivation, passion, and sense of adventure
- Desirable: First experience in Amazon advertising
- Convincing communication skills, fluent in German and English (written and spoken)
- Analytical and structured way of working
What We Offer:
- An agile startup with exciting tasks and room for creativity
- Flat hierarchies and flexible working hours
- Collaboration from anywhere in the world with remote work
- Monthly team events and foosball tournaments
- Great office in a central location
- Mentors such as the founder of Blau.de, Head of Amazon EU, HR Manager of Granini, and more
- Company laptop
- Dogs are welcome in the office
We are very much looking forward to your application and are happy to answer any questions you may have in advance:
E-mail: [email protected]