SOC Cybersecurity Analyst

About Verizon

When you join Verizon, you can expect more. More opportunities to become your best self. More ways to impact a company that’s shaping the future. More than just a job, this is a career that’s powered by you.

What You'll Be Doing...

The SOC Cybersecurity Analyst represents the entry point into the Security Operations Center. This role performs basic security monitoring, handles common issue types, and conducts basic incident response activities. Key duties include:

• 24x7 Security Monitoring: Provide real-time security monitoring of security infrastructure and alarm devices for Indicators of Compromise using SIEM and cybersecurity tools.
• Alert Assessment: Perform level 1 assessment of incoming alerts, determining priority and severity within the customer environment. Coordinate with Senior Analysts for high-priority incidents.
• Event Triage: Detect basic security events and perform initial triage, opening tickets within Service Level Objective (SLO) and/or Service Level Agreement (SLA) guidelines.
• Administrative Routines: Evaluate reports and SIEM dashboards, and review ticket escalations.
• Call Handling: Handle incoming calls and initiate trouble tickets as needed.
• Health and Availability Analysis: Provide analysis of system health and availability, opening tickets within SLO and/or SLA guidelines.
• Escalation Procedures: Follow documented escalation procedures.
• Problem Management: Identify recurring incidents for problem management.
• Incident Coordination: Coordinate with Senior Analysts for high-priority incidents.

Where You'll Be Working...

This is a hybrid role. You must reside within commuting distance to a listed work location. Your work will include a mix of work-from-home and assigned office days as determined by your manager.

You'll need to have...

• An Associate degree or two or more years of relevant work experience.
• Three or more years of relevant work experience.
• Three or more years of experience as a Security Operations Analyst.

Even better if you also have one or more of the following...

• A Bachelor's or higher degree in Computer Science, Information Security, or a similar discipline.
• Information Technology security-related certifications (e.g., CompTIA A+, Network+, Security+, Linux, Cisco CCNA, Microsoft Certified Azure Fundamentals, AWS Cloud Practitioner, SANS GSEC).
• Understanding of command-line scripting and implementation (e.g., Python, PowerShell, Bash Shell).
• Ability to write new content/searches/scripts for tools like Splunk dashboards, Splunk ES alerts, QRadar, RSA NetWitness, or SumoLogic.
• Strong documentation and communication skills.
• Exceptional problem-solving skills.
• Proactive engagement with customers, client executives, and Verizon management teams.
• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), RFC 1918, and common TCP/IP attacks.
• Very good knowledge of Microsoft Windows and Server Operating Systems.
• Basic understanding of the threat landscape and indicators of compromise.
• Experience with tools such as Active Directory, Cisco IOS, MS Server, AMP, Splunk ES, SNORT, Yara, IronPort, Firepower, SIEM (Securonix, Splunk, etc.), and SOAR (XSOAR, Phantom, etc.).
• Strong understanding of networking concepts (TCP Flags, TCP Handshake, IP addressing, Firewalls, Proxy, IDS, IPS).
• Ability to perform NetFlow / packet capture (PCAP) analysis.
• Experience with basic cyber threat hunting.
• Experience investigating security incidents with SIEMs (e.g., Splunk, QRadar, ArcSight, Securonix), use case development/tuning, and threat hunting strategies.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits And Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.