Deputy Chief Information Officer (IT Policy & Planning Sr. Manager) | Information Services Division

Salary: $9,396.00 - $12,635.00 Monthly

Location: Thurston County - Tumwater, WA

Job Type: Full Time - Permanent

Remote Employment: Flexible/Hybrid

Job Number: 2026-04636

Department: Attorney General's Office

Division: Information Services

Opening Date: 06/03/2026

Closing Date: 6/17/2026 11:59 PM Pacific

Position and Salary

The Attorney General's Office is recruiting for a permanent full-time Deputy Chief Information Officer in the Information Services Division. This position is located in Tumwater, Washington, and is not union-represented.

IT Policy & Planning Senior Manager Salary range (11IT): $112,752 - $151,620

The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience.

The following stipends may apply based on position requirements:

• Employees within the information technology professional structure who are in the entry, journey, and senior/specialist levels designated as and performing all the duties of a supervisor will receive 5% supervisory pay differential.
• Incumbents assigned to our Seattle office location receive an additional 5% King County Location Pay stipend.
• Incumbents assigned to a position designated as requiring dual language skills will receive a 5% Dual Language Requirement Pay stipend.

Excellent Benefits

Washington State offers one of the most competitive benefits packages in the nation, including:

• Medical/Dental/Vision for employees & dependent(s)
• Vacation, Sick, and Other Leave
• 11 Paid Holidays per year
• Public Employees Retirement System (PERS) plans
• Life Insurance
• Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more.

Wellness and Work-Life Balance

• Flexible schedules and part-time/hybrid telework options
• Wellness Program, Infants in the Workplace Program, and the Employee Assistance Program
• Numerous employee-driven affinity groups

About the Information Services Division

The Information Services Division (ISD) provides strategic technology leadership, support and consulting for legal technologies and platforms. ISD leads the design, development, and delivery of all AGO technology systems and applications, including enterprise infrastructure, voice services and secure network environments.

Duties and Essential Functions

This position is the IT Program Manager for multiple units within ISD, including IT Customer Support, Field Support, System Operations, Network Technology Services, and Security Operations. This position reports to the Chief Information Officer, is a member of the ISD Leadership Team (ILT), and serves as the primary back up to the Chief Information Officer.

This position acts as the AGO's designated IT Security Official as required by state policy and assures compliance with the statewide policy and standards.

Staff Management & Team Building

• Utilizes and demonstrates effective management principles and performance management tools to create and maintain successful teams.
• Provides leadership, mentoring, coaching and education to develop and maintain effective, well-trained teams.

Strategic Planning for Assigned Teams

• Create vision and leadership around IT Service Management principles and processes.
• Manage resources to ensure consistent level of service and effective service delivery in alignment with the AGO Strategic Plan.

IT Operations & Security

• Oversees and directs day-to-day operations of IT Customer Support, Field Support, System Operations, Network Technology Service and Security Operations units.
• Benchmark, analyze, report on, and recommend improvements for IT infrastructure and systems.
• Acts as the agency's IT Security Official.
• Manages vendor relationships, negotiates contract terms and provides contract enforcement.

Required Qualifications

• Fourteen (14) or more years' working experience with operations/logistics in a service delivery lead/managerial role or equivalent experience.
• OR Bachelor's degree in Computer Science, Engineering, Business, or related field (equivalent professional experience can substitute for educational requirement on a year for year basis) AND Ten (10) or more years working experience with operations/logistics in a service delivery lead/managerial role or equivalent experience.

Additional Requirements

• Demonstrated experience with process improvement frameworks such as Lean/Six Sigma/COBIT/Agile.
• Demonstrated experience as a team builder.
• Experience dealing with sensitive, confidential or classified information related to security and/or employee investigations.
• Ability to translate strategy and business needs into an executable technology plan.

Application Instructions

In addition to completing the online application, applicants must attach the following documents to their profile:

• A letter of interest, describing your specific qualifications for the position;
• A current resume detailing experience and education.