Digital Product Owner, Middleware & Orchestration Services

About this role

As a Lead Digital Product Manager you will be responsible for being a product owner for Digital Conversation Services (DCS) within the Marketing Products. You will lead one of the foundational scrum teams responsible for orchestrating the delivery of digital marketing that powers personalized marketing experiences across Wells Fargo on-us channels including authenticated channels, public site, and branch.

This role is accountable for maximizing product value, owning a portion of the backlog, roadmap, prioritization, and serving as a day-to-day product lead for engineering delivery. You will operate at the intersection of product, architecture, and delivery, with deep involvement in API-driven integrations, middleware services, and data flow orchestration that enable real-time marketing experiences.

To be successful, you must be comfortable leading a scrum team, enabling and facilitating tradeoff discussions, and partnering closely with engineering, architecture, and business leaders in a complex, highly regulated digital environment.

In this role, you will:

• Lead or participate in a variety of complex functions within the digital marketing delivery environment.
• Contribute to large-scale planning related to the execution of the digital strategy.
• Review and analyze complex strategy, customer experience, analytics/research, or product management that require an in-depth evaluation of variable factors.
• Be a self-starter, able to multi-task, work well under tight deadlines, and be comfortable working with technical and business teams.
• Be part of a scrum team and participate in daily stand-ups, lead refinement sessions, author/refine user stories, attend size/commit sessions, and provide feedback in team and project retrospectives.
• Lead the team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures, and/or compliance requirements.
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals.
• Work closely with Product Owner and/or LOB to understand prioritization of stories and to elicit detailed functional and non-functional requirements.
• Produce technology solution artifacts that fulfill business requirements - including Jira Stories utilizing Wells Fargo AI tools, Use Cases, Business Rules, and Supplemental (Non-Functional) specifications - for complex capabilities.
• Ensure the team has a healthy, well-groomed backlog aligned to near- and long-term goals.
• Provide clear direction while enabling strong collaboration across engineering, architecture, and delivery leads.
• Coordinate communication and information flow between product, business, and technology teams.
• Accept completed work based on agreed criteria and validate business outcomes.
• Communicate delivery status, risks, and dependencies to mid-level and senior leaders.
• Partner with other Product Owners to manage cross-team dependencies and shared services.

Required Qualifications:

• 5+ years of digital product management experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 4+ years of consultative business analysis for technical solutions or related technical experience, including the ability to collaborate with stakeholders in eliciting information needed to drive initiatives forward.
• Demonstrated experience leading Agile scrum teams in complex delivery environments.
• Strong ability to translate business requirements, high-level technical solution design, and technical requirements into prioritized technical execution.
• Ability to understand technology middleware: systems integration and data mapping/transformation techniques.
• Strong analytical mindset with high attention to detail and delivery quality.
• Ability to translate and present technical information across technical and non-technical groups.
• Strong understanding of SDLC and multiple delivery methodologies, as well as testing strategies for systems integration and end-user delivery.
• Ability to produce user stories utilizing Wells Fargo AI tools including acceptance criteria and use cases.
• Knowledge and understanding of technology testing: end user applications or technology products.
• Experience developing partnerships and collaborating with other business and functional areas.
• Ability to execute in a fast-paced, high-demand environment while balancing multiple priorities.

Job Expectations:

• Up to 10% travel.
• This position offers a hybrid work schedule.
• Willingness to work on-site at the stated location on the job opening.
• No visa sponsorship.
• No relocation assistance.

Posting Locations:

• 550 S Tryon St Charlotte, NC 28202
• 2700 S Price Rd Chandler, AZ 85286
• 550 S 4th St Minneapolis, MN 55415
• 401 Las Colinas Blvd W Bldg B Irving, TX 75039
• 1755 Grant Street, Concord, CA 94520 (Select locations are considered for current WF employees only)

Pay Range:

• $119,000.00 - $224,000.00

Benefits:

Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k), paid time off, disability, life insurance, parental leave, tuition reimbursement, and more.

Equal Opportunity:

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.