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Senior Functional Consultant - Compensation, Advanced Compensation, Human Capital Management - Workday Success Plans
Job summary
Work model
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most.
About the Team
We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions.
About the Role
Our team members:
- Confidently and consistently provide excellent customer service.
- Engage customers to quickly understand business requirements.
- Share their broad experience with industry practices.
- Adapt and succeed independently in challenging situations.
- Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions.
- Support multiple customers concurrently on short duration projects.
- Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features.
Share expertise with customers on a variety of Ask-an-Expert requests by:
- Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Clearly and effectively communicating responses and value to customers.
Partner with an Engagement Manager to deliver services that include:
- Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions).
- Functional Review (Tenant Review with Consulting Services).
- Health Check (Tenant Review with Cross Functional Consulting Services).
Additional Services that our consultants deliver include:
- Collaboration Crews (Facilitate group customer sharing discussions).
- Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals).
- Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption).
- Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities).
About You
Basic Qualifications
- 5+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience.
- 5+ years of experience with the following product areas: Compensation/Advanced Compensation/Human Capital Management.
- 3+ years of Workday Consulting experience or experience as a Workday SME.
Other Qualifications
- Demonstrates a solid grasp of HR related systems and processes.
- Certified or ability to certify in Workday HCM Products.
- Experience with influencing, interacting, and collaborating with senior leaders.
- Capable of leading and influencing design meetings.
- Ability to deliver and get results while managing to a project plan.
- Excellent verbal and written communication skills.
- Experience with global implementations is preferred.
- Ability to work on multiple engagements simultaneously.
- Strong critical thinking skills.
- Bachelor's degree or related experience required.
- Ability to travel up to 10%.
Workday Pay Transparency Statement
- Primary Location: USA.IL.Chicago
- Primary Location Base Pay Range: $122,800 USD - $184,200 USD
- Additional US Location(s) Base Pay Range: $111,000 USD - $197,300 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. We spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners.
Equal Opportunity
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. If you require assistance or an accommodation, please email [email protected].