Senior Functional Consultant or Functional Consultant - Payroll - Workday Success Plans

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We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most.

About the Team

The Workday Success Plans Delivery Team at Workday plays a crucial role in ensuring customers maximize the value they get from their Workday products. We focus on our customers' post go-live journey, assuring long-term success. We deliver a variety of programs and services ranging from feature assessments to full feature deployments to support their growing and changing business needs within Workday.

About the Role

We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions.

Our team members:

• Confidently and consistently provide excellent customer service.
• Engage customers to quickly understand business requirements.
• Share their broad experience with industry practices.
• Adapt and succeed independently in challenging situations.
• Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions.
• Support multiple customers concurrently on short duration projects.

Share expertise with customers on a variety of Ask-an-Expert requests by:

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.

Partner with an Engagement Manager to deliver services that include:

• Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions).
• Functional Review (Tenant Review with Consulting Services).
• Health Check (Tenant Review with Cross Functional Consulting Services).

Additional Services that our consultants deliver include:

• Collaboration Crews (Facilitate group customer sharing discussions).
• Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals).
• Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption).
• Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities).

About You

Basic Qualifications - Senior Functional Consultant - Payroll/Absence/Time Tracking

• 5+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience.
• 5+ years of experience with the following product areas: Payroll, Absence, Time Tracking.
• 3+ years of Workday Consulting experience or experience as a Workday SME.

Basic Qualifications - Functional Consultant - Payroll/Absence/Time Tracking

• 3+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience.
• 3+ years of experience with the following product areas: Payroll, Absence, Time Tracking.
• 1+ years of Workday Consulting experience or experience as a Workday SME.

Other Qualifications

• Demonstrates a solid grasp of HR related systems and processes.
• Certified or ability to certify in Workday HCM products.
• Experience with influencing, interacting and collaborating with senior leaders.
• Excellent verbal and written communication skills.
• Bachelor's degree or related experience required.
• Ability to travel up to 10%.

Workday Pay Transparency Statement

• Primary Location: USA.GA.Atlanta
• Primary Location Base Pay Range: $117,000 USD - $175,400 USD
• Additional US Location(s) Base Pay Range: $111,000 USD - $197,300 USD

Our Approach to Flexible Work

With Flex Work, we combine in-person time and remote work. We spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners.

Equal Opportunity Employer

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. If you require assistance or an accommodation, please email [email protected].