Commission and Cash Receipts Analyst

Job Summary

The Commission & Cash Receipts Analyst is responsible for accurate and timely balancing of premium processing, claims refunds, and miscellaneous receipts via lockbox, ACH, ICL, credit card, and onsite deposits. This role balances and releases claims payments and reviews the accuracy of offsets.

The role supports sales commission and bonus payment administration, including maintaining agency information, updating commission scales, responding to inquiries, correcting system errors, releasing and journalizing payments, balancing 1099's, and preparing monthly statements and ad hoc reports.

Salary Range: $20.00-$25.00/hr. The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Work Location Our first consideration will be to have this employee live in the state of Wisconsin to take advantage of Hybrid work and collaboration. Employees within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to work Hybrid 2 days a week on a regular basis.

As a secondary consideration, we do offer remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin.

Key Responsibilities

If you enjoy the following:

• Ensuring ACH returns and premium refunds are handled correctly according to standard work instructions
• Reviewing lockbox deposits for accuracy and resolving any issues
• Supporting the review and audit of commission statements, ensuring accuracy and timely administration
• Processing claim refunds and supporting the review of claim offsets and preparation of claim balancing activities
• Processing daily balancing according to standard work instructions (lockbox, on-site, ICL, credit card)
• Assisting with the review and preparation of 1099's, agency maintenance, and bonus calculations
• Other job-related responsibilities may be assigned as required.

Minimum Qualifications

• High School Diploma or GED or equivalent experience.
• One (1) or more years of experience in accounting, finance, or a related field.
• Proficient in Microsoft Excel and exposure to technology applications in Finance.
• Solid knowledge and understanding of accounting principles, financial reporting, expense, and revenue management.
• Basic knowledge and understanding of commission applications, systems, and procedures, including Member Services procedures affecting commission payments.
• Ability to apply sound judgment and follow established policies and procedures when addressing daily operational and financial issues.
• Solid communication skills with the ability to ask clear, targeted questions to obtain the necessary information for task completion.
• Experience identifying and implementing process improvements within accounting functions, including the ability to research and document processes.

Preferred Qualifications

• Associate's degree or higher in Accounting preferred.

Remote Work Requirements

• High-speed cable or fiber internet connection.
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
• Please review Remote Worker FAQs for additional information.

Benefits

• Remote and hybrid work options available.
• Performance bonus and/or merit increase opportunities.
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately).
• Competitive paid time off.
• Health insurance, dental insurance, and telehealth services start DAY 1.
• Professional and Leadership Development Programs.
• Review additional benefits: https://www.wpshealthsolutions.com/careers/

About WPS

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce---both current and future---to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organizations regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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