Litigated Claims Specialist (General Liability)

About the Role

Zurich is seeking an experienced Litigation Claims Specialist to join its Commercial General Liability team. Our hybrid work model offers flexibility and work-life balance, with occasional in-office attendance as business needs require. This role can be based out of our North America offices in Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Atlanta, GA; Omaha, NE; Parsippany, NJ; or Gold River, CA.

What You Will Do

With moderate direction, you will manage multi-party commercial lines claims involving moderate to high exposure and complexity within assigned authority levels. You will follow established best practices and protocols to ensure claims are handled efficiently and effectively, while delivering a consistent, high-quality, and customer-focused claims experience.

Basic Qualifications

• Bachelor's Degree and 3+ years of experience in Claims or Insurance OR
• Zurich Certified Insurance Apprentice, including an associate degree and 3+ years of experience in Claims or Insurance OR
• Completion of Zurich Claims Training Program and 3+ years of experience in Claims or Insurance OR
• High School Diploma or Equivalent and 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Microsoft Office experience

Preferred Qualifications

• 5+ years of experience handling Commercial General Liability (CGL) claims
• Demonstrated experience managing construction-related general liability claims, including bodily injury and property damage under wrap-up policies preferred
• Experience with OCIP/CCIP wrap-up programs preferred
• Strong litigation management experience
• Currently hold an active adjusters license
• Effective verbal and written communication skills
• Strong analytical, critical thinking, and problem-solving skills
• Solid time management, prioritization, and multi-tasking skills
• Experience collaborating in a team environment and building cross-functional working relationships
• Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
• Ability to develop and execute a negotiation strategy and plan for resolution
• Ability to identify subtleties in customer/client and/or business partner interactions
• Ability to present information necessary to propose a claim resolution to stakeholders

Compensation and Benefits

The proposed Salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%. Your pay is based on role, location, skills, and experience. We offer competitive pay and comprehensive benefits. Learn more about Total Rewards here.

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment so you can help shape the future of insurance. Zurich North America is a leader in risk management with over 150 years of expertise.

Join us for a brighter future—for yourself and our customers.

Equal Opportunity Employer

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy, or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Vendor Information

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location and Schedule

• Locations: Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Atlanta, GA; Omaha, NE; Parsippany, NJ; Gold River, CA
• Remote Working: Hybrid
• Schedule: Full Time
• Employment Sponsorship Offered: No

Recruiter Tags

#LI-MD1 #LI-ASSOCIATE #LI-HYBRID

EOE Disability / Veterans