UA Associate - Domestic Casualty

Job Summary

Zurich North America is seeking a motivated UA Associate to join our Domestic Casualty team. This role offers a fantastic opportunity to support experienced Underwriters in risk analysis and assessment, utilizing and developing your research and analytical skills.

Work Model & Location

This is a hybrid position, offering flexibility while emphasizing in-person collaboration. The selected candidate must be able to work from one of the following North American office locations: Denver, CO; Los Angeles, CA; or San Francisco, CA.

Key Responsibilities

• Risk Evaluation: Review, evaluate, and summarize exposures, controls, loss history, and financial data to assist underwriting decisions.
• Policy Support: Assist Underwriters with policy rating, pricing, construction, coverages, exclusions, and mandatory forms to ensure accurate quoting and issuance.
• Account Servicing: Provide end-to-end servicing for new business, renewals, and endorsements for basic to moderately complex accounts in collaboration with Underwriters and Managers.
• Inquiry Response: Respond to written and verbal inquiries promptly and professionally under supervision.
• Customer Interaction: Support Underwriters in interactions with brokers, agents, distributors, and customers by providing excellent customer service.

Qualifications

Basic Qualifications:

• Bachelor's degree with no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance; OR
• Zurich Certified Insurance Apprentice with an Associate Degree and no prior relevant experience; OR
• High School Diploma or Equivalent with 2+ years of experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance.
• Proficiency in data collection and analysis.
• Microsoft Office Suite experience.

Preferred Qualifications:

• Insurance industry knowledge.
• Familiarity with insurance processing, rating, and policy management systems.
• Strong verbal and written communication skills.
• Excellent relationship-building and active listening skills.
• Customer service experience.
• Detail-oriented with a commitment to providing accurate data promptly.
• Self-directed with the ability to meet deadlines.
• Multi-tasking capabilities.
• Willingness to travel up to 5%.

Compensation & Benefits

• Salary Range: $23.80 - $38.94 per hour.
• Incentive Bonus: 5% short-term incentive bonus.
• Total Rewards: Zurich offers competitive pay, comprehensive benefits, and opportunities for bonuses and merit increases. Learn more about our Total Rewards program here.

Why Zurich?

Join a leading global risk management company with over 150 years of expertise. At Zurich, we foster a supportive environment that values your ideas and experience, offering opportunities for growth and inclusion to help shape the future of insurance.

Equal Opportunity Employer

Zurich North America is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy, or other characteristics protected by applicable law. EOE Disability / Veterans. Zurich complies with 18 U.S. Code § 1033.

Note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Job Details

• Location(s): AM - Denver, AM - Los Angeles, AM - San Francisco
• Remote Working: Hybrid
• Schedule: Full Time
• Sponsorship Offered: No
• Recruiter Tag: #LI-MM1 #LI-HYBRID