Senior Lead Product Manager - Bank Payments

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.

Job Summary

This role is responsible for driving bank product strategy and execution aligned to the company's business objectives, customer experience goals, and regulatory requirements. The position partners closely with cross-functional stakeholders, including risk, compliance, operations, technology, and business teams to define and deliver product roadmaps that balance innovation, scalability, and governance standards.

Essential Responsibilities

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Qualifications

Minimum Qualifications

• 8 years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience.

Preferred Qualifications

• 5 years of professional experience in payments, preferably in bank payment processing.
• Experience in executing various aspects of product management, from industry best practices and customer requirements assessment to product design and process optimization.
• Strong analytical skills and demonstrated experience in process improvement through the use of data-driven analysis.
• Ability to manage multiple projects in a dynamic environment and adapt to evolving business initiatives.
• Ability to manage and maximize the value of partner relationships.
• Excellent written and oral communication and interpersonal skills, and the proven ability to influence and communicate effectively and diplomatically.

Compensation and Benefits

• Location: San Jose, California
• Pay Range: $196,500.00 - $291,500.00 Annually
• Additional compensation may include an annual performance bonus, equity, or other incentive compensation.
• Comprehensive, choice-based programs to support personal wellbeing, including generous paid time off, healthcare coverage, and mental health resources.
• Balanced hybrid work model: 3 days in the office, 2 days flexible.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.