Marketing Agency - Account Manager (Must have agency experience)

Position Overview

A-Train Marketing Communications is seeking an experienced Account Manager or Senior Account Manager to join our client services team. This is a 100% remote, full-time position.

Note: Prior experience within a marketing agency is required.

Position Summary

Account and Senior Account Managers oversee day-to-day client account management by building strong relationships, managing projects efficiently, and delivering high-quality work. You will serve as the primary liaison between agency production staff and the client, facilitating creative input, advertising/media strategy, and project timelines.

Status and Salary

• Status: Full-time, salaried
• Salary Range: $52,000 - $82,000, plus competitive benefits

Responsibilities

• Manage client relationships, provide day-to-day support, and lead production efforts to ensure projects are on time and on budget.
• Present ideas, concepts, and drafts to clients; manage feedback and revisions.
• Document project details, client feedback, and account activity.
• Act as a strategic marketing partner by monitoring campaign effectiveness and anticipating client needs.
• Collaborate with the traffic manager and art director to ensure creative work is accurate and efficient.
• Analyze client input and conduct research to develop and execute marketing plans.
• Coordinate project timing and budgets with agency personnel.
• Ensure quality control and adherence to brand rules.
• Identify opportunities to grow existing accounts.

Administrative Duties

• Maintain projects and timesheets in the FunctionPoint system.
• Participate in staff meetings and agency events.
• Assist in writing proposals for existing clients.

Required Qualifications, Skills, and Experience

• Agency experience is mandatory.
• Bachelor's degree (Marketing, English, or Communications preferred).
• Exceptional client relations and communication skills (verbal and written).
• Proven ability to manage multiple projects and tasks simultaneously.
• Strong organizational and presentation skills.
• Self-starter with a proactive, professional, and optimistic attitude.
• Proficiency in MS Office and electronic file organization.
• Digital advertising skills are a plus.

Additional Information

• Work Environment: Fully remote. Occasional travel to client locations may be required; reliable transportation is necessary.
• Physical Demands: Regular requirements include talking, hearing, walking, sitting, and using hands. Reasonable accommodations available.
• Equal Opportunity: A-Train is an Equal Opportunity Employer (EOE).

Benefits

• 401(k) with matching
• Dental, Health, and Vision insurance
• Life insurance
• Flexible schedule
• Paid time off
• Professional development assistance