AlphaStaffHCM is seeking a Benefits Administrator responsible for the day-to-day administration, coordination, and support of employee benefit programs. This role serves as a key point of contact for employees, vendors, and internal stakeholders to ensure accurate benefits administration, compliance, and a high level of customer service.
Salary: $28.85 -$33.65 per hour
Responsibilities
Benefits Administration
- Administer and maintain employee benefit programs, including medical, dental, vision, life, disability, retirement plans, COBRA, and other voluntary benefits.
- Process enrollments, terminations, qualifying life events, and eligibility changes accurately and timely.
- Maintain benefits data integrity in HRIS and benefits systems; conduct regular audits and reconciliations.
Employee Support & Communication
- Serve as a primary contact for employee benefit inquiries, providing guidance and issue resolution with a high level of professionalism and confidentiality.
- Educate employees on benefit options, coverage details, and enrollment processes through written communication and one on one support.
- Support open enrollment planning, execution, and employee communications.
Vendor & Carrier Management
- Act as liaison between employees, internal teams, and benefit carriers/vendors.
- Research, escalate, and resolve claims or eligibility issues as needed.
- Ensure timely and accurate carrier submissions and invoicing reconciliation review.
Compliance & Documentation
- Ensure compliance with federal, state, and local benefit-related regulations (e.g., ERISA, COBRA, HIPAA, ACA).
- Support Affordable Care Act (ACA) reporting requirements, filings, and documentation accuracy.
- Maintain benefit plan documentation, summaries, and policies.
Operational & Strategic Support
- Assist with benefits plan renewals, benchmarking, and vendor evaluations.
- Partner with HR, Payroll, and Finance to ensure alignment across systems and processes.
- Identify process improvements to enhance efficiency, accuracy, and service quality.
Qualifications
Education & Experience
- Associate degree or 3+ years combined work experience and education.
- Solid understanding of employee benefits programs and applicable regulations.
- Strong attention to detail with proven ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Have an active 2-15 life and health license (or obtain within 1 year) or 2-40 and 2-14 licenses.
- Proficient in Microsoft Office with advanced knowledge of Excel/VLOOKUP.
- Ability to multitask and be highly organized with strong communication skills.
- Experience with HRIS and benefits administration platforms.
- Client facing or service oriented experience.
Work Environment
This position is primarily office-based, with work performed on a computer in either a corporate office or a remote home office setting.
What We Offer
We are proud to provide a comprehensive and competitive total rewards package designed to support your health, financial security, and overall well‑being.
Competitive Compensation
Salary package aligned with experience and market standards.
Robust Benefits Package
- Medical Insurance: More than 80% employer‑covered for employees and approximately 56--66% employer‑covered for dependents.
- Dental & Vision Coverage.
- Long‑Term Disability: 100% employer‑paid.
- Supplemental Insurance Options.
- HSA & FSA Eligibility (includes a $1,000 employer HSA contribution for eligible plans).
- Pet Insurance.
- Legal Discount Plan.
Retirement Benefits
401(k) plan with company contribution.
Wellness & Work-Life Support
- Year‑round wellness event calendar and challenges.
- Employee Assistance Program (EAP).
- Employee discount program.
Paid Time Off
- Generous PTO, paid holidays, floating holiday, and volunteer time off.
Company Overview
Since 1997, AlphaStaffHCM has delivered HR outsourcing solutions to thousands of small and medium-sized businesses. We are constantly looking for driven and passionate individuals to join our dynamic team.
Disclaimers
AlphaStaff, Inc. is an Equal Employment Opportunity (EEO) employer. This job posting is a corporate role within AlphaStaff's internal team.
CCPA Notice can be found at: https://www.alphastaff.com/privacy-notice-to-california-job-applicants/