Member Marketing Strategy & Insights Internship

About Carrum

We're rebuilding healthcare from the ground up and looking for interns to play a critical role in our success. Carrum Health is a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we've partnered with Fortune 500 employers and top hospitals across the nation. We've been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we're only scratching the surface of our opportunity and we're looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Internship Program Details

• Duration: 10 weeks
• Dates: June 8 to August 14, 2026
• Eligibility: Recent graduates and graduate students
• Location: Remote
• Stipend: $7,500.00 (paid in semi-monthly installments)

Member Marketing Strategy & Insights Intern Role

This intern will report to the Director of Engagement Marketing.

Key Responsibilities:

• Uncover reasons behind member engagement (or lack thereof) with healthcare benefits to improve their experience.
• Design and support member research initiatives, including focus groups, surveys, and one-on-one interviews.
• Translate member feedback into actionable insights to inform marketing strategies, messaging, and the overall member journey.
• Contribute to a high-impact project focused on enhancing conversion rates from registration to care.
• Collaborate with the B2C Marketing team and cross-functional partners to implement insights.
• Undertake strategic and impactful project assignments aligned with company objectives.
• Present findings and recommendations to stakeholders, influencing business decisions.
• Gain exposure to experienced managers and leaders with strong business acumen.
• Work alongside dedicated managers and knowledgeable peer mentors.
• Network and build relationships within the organization.
• Participate in company-wide events.

Requirements & Qualifications:

• Availability: June 8, 2025 to August 18, 2026
• Remote Work Setup: Must have a personal laptop/computer and a stable internet connection.
• Education: Currently pursuing or recently completed a degree in Marketing, Communications, Public Health, Psychology, Sociology, or a related field.
• Research Skills: Experience with qualitative research methods (coursework, projects, or prior internships).
• Software Proficiency: Proficient in Google Workspace (Docs, Slides, Sheets).
• AI Tools: Comfortable using AI tools (e.g., Gemini) for research synthesis, summarization, and drafting.

Ideal Candidate Profile:

• Eagerness to gain experience in a fast-paced digital health startup.
• Desire to apply current experience to a growing opportunity.
• Curiosity about human behavior and motivation to translate it into insights.
• Interest in healthcare, digital health, or consumer behavior, with a desire to apply skills in a high-impact setting.
• Strong communication skills for sharing ideas and insights effectively.
• Resourceful and proactive problem-solver.
• Ability to manage multiple priorities, stay organized, and meet deadlines in a dynamic environment.
• Collaborative spirit, working effectively with marketing, product, data, and client success teams.
• Openness to feedback and a drive for continuous learning and growth.

Why You'll Love Your Summer at Carrum:

• Meaningful Work: Own a project with measurable outcomes that directly impacts the team.
• Mentorship: Learn from experienced professionals from top companies.
• Impactful Industry: Contribute to changing the healthcare landscape by working with leading health systems and employers.
• Autonomy: Be trusted with real responsibilities and encouraged to bring your own ideas.
• Team Culture: Be part of a supportive and fun team environment with virtual events and rituals.
• Career Development: Build a portfolio piece by completing a project, measuring its impact, and presenting findings.