Product Solution Manager, PBM

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The Product Solution Manager (supporting the PBM - Pharmacy Benefits Management at Humana) is the single owner of the end-to-end solution, responsible for ensuring that multiple teams, Agile Release Trains (ARTs), and vendors/joint-ventures deliver a cohesive, integrated outcome aligned to business objectives. This role operates above the product level, aligning work before commitments are made and orchestrating across teams to proactively manage dependencies, tradeoffs, and priorities. The Product Solution Manager ensures that delivery is coordinated, scalable, and optimized for system-level value rather than local team outcomes.

Job Description

The Solution Manager is responsible for defining, aligning, and delivering the end-to-end solution across multiple Agile Release Trains (ARTs) and external partners. This role ensures that all components of the solution (across products, systems, and vendors/joint-ventures) work together to achieve intended business outcomes. Acting as the single accountable leader for solution success, the Solution Manager aligns stakeholders prior to development, manages cross-team dependencies, and ensures delivery is integrated, scalable, and of high quality.

In this role, the Solution Manager owns and maintains the overall solution vision, roadmap, and capabilities, ensuring alignment with business goals and enterprise priorities. They define and prioritize the solution backlog across ARTs, translating strategy into coordinated execution. At the same time, they serve as the central point of coordination across product managers, delivery teams, and vendors, aligning roadmaps, releases, and priorities to ensure cohesive execution and prevent teams from optimizing in isolation.

A critical aspect of the role is proactively managing dependencies and planning across the system. The Solution Manager identifies cross-ART and cross-vendor dependencies early, drives alignment ahead of PI planning, and ensures that work is fully understood and ready before commitments are made. By surfacing risks, tradeoffs, and impacts early, they enable more informed decision-making and reduce downstream disruptions. They also ensure end-to-end solution integrity by partnering closely with architecture and engineering teams to validate integration points, system behavior, and non-functional requirements such as performance, scalability, and reliability.

The Solution Manager plays a key role in coordinating delivery across the organization, ensuring that releases are integrated and aligned across teams and vendors. They lead and participate in solution-level planning and execution activities, track progress against intended outcomes, and intervene as needed to maintain alignment. In addition, they serve as the primary interface for executive stakeholders, providing clear visibility into progress, risks, and dependencies while aligning business, product, and technology leaders around priorities and tradeoffs.

This role requires experience operating in scaled agile environments and managing complex, multi-team or multi-vendor/venture solutions. Success in the role depends on a strong understanding of product management, system integration, and agile delivery, along with the ability to influence without authority, navigate ambiguity, and drive alignment across diverse stakeholders. What differentiates the Solution Manager is their focus on system-level success i.e. operating above individual teams or products to ensure that the entire solution delivers cohesive, end-to-end value, with alignment established early to avoid downstream risk and rework.

This role will not have any direct reports; this role will report to the director of product management.

Required Qualifications

• Bachelor's degree (or equivalent experience) and 8+ years of relevant experience.
• 2+ years in a product, solution, or delivery leadership capacity.
• Relevant experience ideally includes one or more of the following: Product Management; Solution Management / Solution Delivery; Agile Coaching or Agile Delivery Leadership.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability.

Work at home requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

SSN Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Use your skills to make an impact

• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40
• Pay Range: $126,300 - $173,700 per year. This job is eligible for a bonus incentive plan.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off, disability, life insurance and more.

• Application Deadline: 06-18-2026

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.