Sr. Specialist, Sales Development

A NEW CAREER POWERED BY YOU

Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a remote position at Concentrix is just the right place for you!

As a remote team member, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!

WHAT YOU WILL DO IN THIS ROLE

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day -- majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager
• Deliver expert customer experiences...with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications include:

• 4+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

• The base salary range for this position is $16.39- $ 21.30/hr, plus incentives.
• Benefits: Medical, dental, vision, EAP, 401(k), paid time off, and paid training.
• DailyPay enrollment option.
• Networking opportunities, mentorship programs, and health/wellness initiatives.

JOB AVAILABILITY

This position is for an existing, immediate vacancy. The deadline to apply for this position is: July 7, 2026.

EQUAL EMPLOYMENT OPPORTUNITY AND ACCOMMODATION

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We welcome and encourage applications from candidates with disabilities and are committed to providing an inclusive recruitment process. If you require reasonable accommodation, please contact [email protected].