BUSINESS ANALYST HRMS

100% Remote Opportunity

Location: Westerville, Ohio (Remote) Visa Requirements: USC or GC Experience Level: Junior (1-3 Years)

General Information

Provides functional support for the Human Resource Management System (HRMS) and global HR systems with a focus on HR data auditing and troubleshooting. Responsible for routine data quality audits, system integration troubleshooting and issues resolution and escalation. Ad-hoc reporting, mass update, design and setup of system, maintenance, data compliance audits, user issue resolution, analyzing and validating HR data.

Key Accountabilities

• Data Analysis: Leverage and maintain Power BI dashboards, PL/SQL-based datasets, and Excel Oracle PL/SQL connections to support data analysis, auditing and reporting needs.
• Data Modeling: Clean, model, and analyze HR data using PL/SQL, DAX, and automation tools to identify trends and generate actionable insights.
• Data Pipelines: Leverage and support data pipelines using PL/SQL, Power Automate, Automic, and related tools to streamline reporting and improve efficiency.
• Data Fixes/Updates: Analyzes data fix request to determine how to correct information in source system within defined SLA.
• General Support: Assists with general user support including process and system questions, coaching/training on how to use the system, and user errors. Analyzes request and provides accurate responses within the defined team SLA.
• Audits: Analyzes data audits from the system to determine how to resolve the issue. Takes action to resolve the data audit in a timely manner.
• Interfaces: Supports daily interface audit logs and escalates and/or resolves issue within SLA.
• Stakeholder Management: Works to understand customer needs and meet SLAs.

Experiences Desired

• 1-3 years experience in maintaining HR/Payroll systems in a corporate environment.
• 1-3 years experience in maintaining an integrated HRMS application supporting multi-state or international locations.
• 1-3 years management reporting on a relational database.
• Participation on system implementations or upgrades.
• 1-2 years working in a HR/IT call center or help desk.

Essential Skills

• Good communication, oral and written.
• Organization allowing for multi-tasking and autonomy.
• Familiar with typical office software including MS Excel or Google sheets.