Senior Manager, B2B Events & Experiences

Job Summary

The Senior Manager, B2B Events Experiences US/CN is responsible for managing the execution of all GSO customer and industry events, including but not limited to The Exchange series, customer advisory boards, internal customer events, and tradeshows across the US and Canada. Responsibilities include all tasks related to event management, including identifying and evaluating event sites, organizing programs/agendas/activities, and managing all event logistics. The incumbent is also responsible for managing the events/programs within a defined budget with a clear understanding of policies and procedures. They work in tandem with stakeholders to develop content and approach for the events.

CANDIDATE PROFILE

Required

Education and Experience

• 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.
• 5 years of relevant professional experience in hospitality/event management/meetings event planning or related function.

Preferred

• Proficiency in both written and spoken English.
• Previous experience in event management/meeting planning.
• Demonstrated project management skills.

CORE WORK ACTIVITIES

• Plan and manage event logistics for B2B customer events, internal meetings, and trade events.
• Develop and maintain the annual US/CN B2B events calendar.
• Serve as the US/CN subject matter expert on the global B2B events team.
• Partner with internal stakeholders to align event objectives and execution plans.
• Lead end‑to‑end event logistics, including site inspections, program design, and event flow.
• Coordinate food and beverage, entertainment, amenities, group activities, and marketing collateral.
• Manage event registration processes, including building and maintaining registration sites.
• Coordinate travel logistics for leaders, team members, and customers, including airfare, lodging, and transportation.
• Manage distribution of meeting materials and presentations.
• Monitor and control program costs to ensure adherence to approved budgets.
• Partner with the B2B Events & Experiences team to ensure brand standards and brand voice are consistently applied.
• Manage and maintain B2B tradeshow booths, including branding, vendor coordination, and on‑time execution.
• Serve as liaison with approved graphic design and external vendors.
• Support continent‑level communications for US/CN sales organizations.
• Ensure compliance with Marriott policies, procedures, and confidentiality standards.
• Maintain consistent stakeholder and client communication to ensure seamless event execution.
• Plan and lead pre‑ and post‑event meetings to ensure alignment and coordination.
• Develop, distribute, and analyze post‑event surveys; summarize insights and present findings to senior leadership.
• Identify opportunities to enhance event effectiveness, ROI, and customer satisfaction.
• Demonstrate professionalism, discretion, and superior customer service across all engagements.
• Effectively prioritize work, manage competing deadlines, and operate independently.
• Collaborate effectively across teams, functions, and virtual environments; support special projects and other duties as assigned.

Additional Information

• Pay Range: $110,400-$194,800 annually (Bethesda, MD) / $100,400-$177,100 annually (Remote)
• Job Number: 26053448
• Job Category: Sales & Marketing
• Location: Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814
• Schedule: Full Time
• Located Remotely? Yes
• Position Type: Management
• Bonus Eligible: Yes
• Expiration Date: 05/15/2026

Marriott International is committed to being an equal opportunity employer. We foster an environment where unique backgrounds are valued and celebrated. We are committed to non-discrimination on any protected basis.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Full-time positions also offer medical, dental, vision, flexible spending accounts, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, and educational assistance.

Washington applicants only: Employees will accrue paid sick leave and PTO, and be eligible for a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment. Positions are hybrid for candidates within commuting distance to Bethesda, MD, or remote for candidates outside of commuting distance.

Marriott International is the world's largest hotel company, offering opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.