Remote Appointment Setter / Lead Follow-Up Specialist — Medical Education Company

Overview

We are hiring a Remote Appointment Setter / Lead Follow-Up Specialist to help manage inbound leads from dentists and healthcare professionals who are interested in launching their own assisting school.

This is not a hard-closing role at the beginning. Your job is to respond quickly to inbound leads, help them watch our short video presentation, complete our intake questionnaire or chatbot process, and book qualified discovery calls with our team.

The right person will be organized, professional, persistent, and comfortable speaking with dentists, physicians, and healthcare business owners.

This role can grow into a larger sales opportunity for a strong performer. As SMV expands nationally, top performers may have the opportunity to move into a higher-level sales role with significant commission potential, including possible six-figure annual commission earnings.

What You'll Do

You will help move prospects through the early SMV sales process:

New lead → video watched → questionnaire/chatbot completed → discovery call booked → call confirmed → no-show recovery if needed

Your daily responsibilities will include:

• Monitor new leads inside GoHighLevel.
• Call, text, and email new inbound leads quickly.
• Send prospects the SMV video presentation.
• Follow up with leads who requested information but have not watched the video.
• Follow up with leads who watched the video but did not complete the questionnaire.
• Follow up with leads who completed the questionnaire but did not book a call.
• Book qualified discovery calls.
• Confirm scheduled calls by SMS/email.
• Reduce no-shows through reminders and personal follow-up.
• Reschedule no-shows.
• Keep the CRM pipeline clean and accurate.
• Add clear notes to each lead record.
• Identify hot leads and flag them for the sales team.
• Send a simple daily activity report.

What You Are Not Expected to Do

At the beginning, you are not expected to:

• Close sales.
• Explain every detail of state licensure.
• Negotiate pricing.
• Handle contracts.
• Manage payments.
• Build technical automations.
• Provide legal or regulatory advice.

Your role is to create speed-to-lead, professional follow-up, and qualified booked calls.

Ideal Candidate

You may be a strong fit if you have experience in:

• Appointment setting
• SDR / sales development
• Inside sales
• High-ticket B2B lead follow-up
• Healthcare, dental, medical, education, franchise, consulting, or coaching sales
• CRM follow-up
• GoHighLevel or similar CRM systems

You should be:

• U.S.-based
• Comfortable calling dentists, physicians, and business owners
• Clear and professional on the phone
• Strong in written SMS/email communication
• Organized and detail-oriented
• Comfortable using scripts while still sounding natural
• Persistent without being pushy
• Able to follow a CRM process
• Reliable with daily reporting

GoHighLevel experience is preferred, but we can train the right person if you have strong appointment-setting experience.

Compensation

Compensation includes:

• $25/hour base pay - 10 hours per week minimum
• Bonus for qualified discovery calls that are booked and held
• Additional bonus opportunity for signed and paid clients
• Opportunity to grow into a larger sales role with significant commission upside

This role can become much larger for the right person. SMV sells a high-ticket B2B education launch system, and strong performers who grow into sales responsibilities may have the opportunity to earn significant commissions, including possible six-figure annual commission earnings as the company scales. Advancement depends on performance, reliability, professionalism, CRM discipline, booked-call quality, held-call rate, and ability to represent our company well.

Tools You May Use

• GoHighLevel
• Phone, SMS, and email
• GHL calendar
• Video presentation page
• Questionnaire or chatbot intake
• Google Sheets or Airtable later
• Internal scripts and follow-up templates

Training Provided

We will provide training on:

• The SMV offer
• Clinical Ready™ curriculum basics
• The video presentation flow
• How to qualify prospects
• How to use the CRM pipeline
• Follow-up scripts
• No-show recovery
• Daily reporting
• When to escalate a lead to the sales team

Success Looks Like

In the first 30 days, success means:

• New leads are contacted quickly.
• Leads are moved through the video/questionnaire/call-booking flow.
• CRM notes are clean.
• Qualified discovery calls are booked.
• No-shows are reduced.
• Hot leads are flagged.
• Daily reporting is consistent.

Schedule

This is a part-time remote role to start.

Preferred availability:

• Monday--Friday
• U.S. business hours
• Central or Eastern time zone preferred
• 10--20 hours per week to start

Hours may increase if performance is strong and lead volume grows.

To Apply

Please answer the following:

• What appointment-setting or SDR experience do you have?
• Have you worked with dentists, doctors, healthcare professionals, education companies, franchise companies, or business owners before?
• Have you used GoHighLevel or another CRM?
• Are you comfortable calling and texting inbound leads?
• What hours are you available in Central Time?
• What would you say to a dentist who watched our video but did not book a discovery call?
• What would you do if someone booked a call but did not show?
• What hourly rate are you looking for?
• Are you interested in growing into a larger sales role if you perform well?

Screening Test

Please write the exact SMS you would send in this situation:

A dentist requested information from SMV, watched the video presentation, but did not book a discovery call. Your goal is to follow up professionally and get them to schedule.

Pay: $25.00 - $25.01 per hour

Benefits:

• Flexible schedule
• Work from home

Work Location: Remote