Operations Associate - Fully Remote

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position

Operations Associate

Type

Full-time

Compensation

$56--$70/hour

Location

Remote

Role Responsibilities

• Own vendor logistics and coordination across software tools, service providers, contractors, and compliance platforms.
• Drive follow-ups across teams to ensure accountability and timely execution.
• Conduct research, data entry, and preparation to support sales, fundraising, and partnership initiatives.
• Build and manage recurring workflows, including investor updates and onboarding checklists.
• Create and maintain SOPs and documentation as systems scale.
• Coordinate hiring logistics, including scheduling, interview coordination, and candidate communication.
• Prepare briefs, summaries, and agendas for leadership meetings.
• Own SOC 2 compliance workflows by tracking controls, coordinating evidence, and managing audit timelines.
• Manage day-to-day HR operations including onboarding, benefits administration, and tools like Rippling.
• Coordinate content across channels such as LinkedIn, blogs, and internal communications.
• Support event planning for conferences, customer dinners, and demo days.
• Act as a project coordinator across engineering, sales, and customer success teams.

Qualifications

Must-Have

• 1--3 years of experience in operations, Chief of Staff, EA, consulting, or startup environments.
• Exceptional organizational skills with a strong bias toward documentation and systems.
• Ability to context-switch effectively across tasks such as vendor management, investor communication, and onboarding workflows.
• Strong written communication skills, comfortable drafting on behalf of leadership.
• Highly proactive, identifying and solving problems before they escalate.
• Familiarity with tools like Notion, Slack, Google Workspace, Rippling, and CRM systems.

Preferred

• Exposure to enterprise sales cycles or B2B/industrial environments.
• Strong interest in AI and a willingness to leverage AI tools to improve personal productivity.

Application Process (Takes 20--30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.