Director, Account Management

Location

Remote (US) — Must be available online by 9 AM ET

About Quantified

Quantified is an AI SaaS platform that helps enterprise sales teams improve field execution and get reps call-ready faster. We deliver realistic AI-powered simulations and personalized coaching at scale for regulated industries where consistency, compliance, and measurable performance improvement are non-negotiable. We're trusted by some of the most rigorous commercial organizations in life sciences, including Bayer, Novartis, and Sanofi.

We're a remote-first company headquartered in Austin, TX, backed by prominent investors and growing fast.

The Role

We are hiring a Director of Account Management to own the post-sale commercial relationship for a portfolio of Quantified's enterprise accounts (target portfolio size $5M). This role is a senior individual contributor, with ownership for renewal, expansion, and overall commercial performance across a portfolio of enterprise accounts.

The right person for this role will combine three critical elements: a track record of growing revenue across an enterprise portfolio; an entrepreneurial mindset that's comfortable with ambiguity and building process; and the analytical skills to use data to tell a story about value delivery and ROI.

This role reports to the VP, Customer Success.

Key Responsibilities

Own revenue retention, revenue growth, and executive relationships across your portfolio

• Develop and execute account growth plans that systematically expand adoption, users, teams, and business units over time.
• Negotiate pricing and contract terms, scoping expansions, drive opportunities to a successful close.
• Proactively identify, cultivate and close expansion opportunities.
• Build and maintain multi-threaded relationships from program administrators up to C-suite sponsors.

Drive each account toward real, quantifiable value

• Ensure decision makers' big picture goals for adopting Quantified are realized and exceeded.
• Use compelling ROI measures and other data to clearly articulate the value of Quantified across the account.

Build a repeatable, scalable cadence for success

• Work collaboratively with CSMs and other team members to ensure project delivery aligns with strategic goals.
• Create repeatable approaches to account governance, enablement, and customer communication that scale beyond you.
• Bring the customer perspective into internal conversations with Product, Engineering, and Leadership with clarity and context.

Skills and Experience

Required

• 5+ years in enterprise B2B SaaS revenue management roles with responsibility for a defined book of business (renewal + growth).
• Analytical mindset and ability to use data to tell a clear story.
• Entrepreneurial background or experience — you've worked in less structured environments and built processes where none existed.
• Strong executive communication skills — written, verbal, and in the room. (Note: this role requires some travel to client meetings and events; up to 15%).
• Comfortable engaging and influencing VP, SVP and C-level stakeholders in large enterprise organizations.
• A genuine collaborator who leads through influence and earns trust without relying on authority.
• Comfort using AI tools (ChatGPT, Claude, Copilot, or similar) to scale your own work — this is a must, not a nice-to-have.

Nice to Have

• Hands-on experience with CRM tools (HubSpot, Attio, Salesforce) and customer success platforms (Vitally, Totango, PlanHat, OnRamp).
• Experience in regulated industries (life sciences, financial services, healthcare) strongly preferred.

Compensation and Benefits

• Base salary $150,000 to $170,000 with variable compensation at plan bringing OTE to approximately $200,000.
• Equity.
• 100% company-paid healthcare, dental, and vision.
• 401(k).
• Unlimited PTO that we actually encourage you to use.
• Remote-first with a home office and wellness stipend.
• Annual company retreat.

To Apply

Send your resume to [email protected] with the subject line "Director, Account Management -- [Your Name]". In lieu of a formal cover letter, please include a brief description of how you use (or don't use) AI and give us a quick synopsis of your most impressive "save" of an at-risk account.

Quantified is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.