Job description
Position Summary
The Remote Household Representative supports individuals who have expressed interest in learning about coverage options for themselves and their families.
This is a fully remote, phone-based role focused on helping people understand their choices, answering questions clearly, and guiding them toward decisions that fit their needs.
Core Responsibilities
- Speak with interested individuals through scheduled phone conversations
- Ask thoughtful discovery questions to better understand each household's situation
- Explain available plan options in clear, everyday language
- Support individuals throughout the decision-making process
- Maintain consistent follow-up and communication
- Document conversations and track progress accurately in CRM systems
Strong Candidate Indicators
Successful candidates often demonstrate:
- Warm and confident phone communication
- Reliability and self-management in a remote environment
- Strong organization and attention to detail
- Coachability and openness to feedback
- Consistency and a strong work ethic
Training & Support
You'll receive:
- Step-by-step onboarding and structured training
- Weekly coaching and development sessions
- Peer learning and collaborative team support
- Proven conversation frameworks and workflows
You'll have ongoing guidance and resources throughout your time in the role.
Compensation
This is a performance-based opportunity where earnings reflect your consistency, communication quality, and follow-through.
Pay: $55,000.00 - $75,000.00 per year
How to Apply
Apply through Indeed to be considered for the next round of interviews.
Work Location: Remote