Manufacturer Certification Specialist

Company: OEM Dealers United / RMG Connect

Location: Remote Call Center (U.S.)

Compensation: $100,000--$250,000 per year (performance-based)

About the Opportunity

Every major manufacturer has the same problem: customers are frustrated with low-quality third-party warranty companies, and the manufacturer's name is at the top of the paperwork when things go wrong. For the first time in over 40 years, the manufacturers have decided to fix it.

RMG Connect, through OEM Dealers United, has been contracted by multiple OEMs and dealer groups to build a dedicated call center that sells official manufacturer-backed certification on vehicles after the initial point of sale for a small $300 surcharge.

We are building a team of elite one-call closers to present and close these manufacturer certifications on certified pre-owned and eligible vehicles directly with customers.

If you've ever sold auto warranties and said, "If only I could sell the REAL manufacturer's protection instead of a questionable third-party product," this is that job.

OEM & Brand Alignment

You will be working with programs tied to major manufacturers, including (but not limited to):

• Toyota / Lexus
• Nissan / INFINITI
• GM / Chevrolet
• Kia / Hyundai
• BMW
• Mercedes-Benz
• Land Rover / Range Rover
• And additional OEM partners as programs roll out

These programs are manufacturer certification and protection products , not random aftermarket plans. You're calling customers to complete and activate legitimate OEM-backed protection.

What You Will Do

• Handle inbound and outbound calls and scheduled Zoom appointments with customers who already own eligible vehicles.
• Present the official OEM certification / protection package in a single, high-impact call.
• Clearly explain:
  • What the certification covers
  • Why manufacturer-backed protection is different from typical warranty companies
  • Why the small $300 surcharge is a no-brainer compared to long-term repair risk
• Overcome objections, build trust quickly, and close on the first contact.
• Follow compliant scripts, call flows, and disclosures while still sounding natural and confident.
• Document calls, outcomes, and follow-up in our systems with accuracy and speed.
• Work closely with team leads and trainers to continually sharpen your close rate and earnings.

Ideal Candidate (Who This Is For)

This role is designed for true closers and serious sales professionals who understand one-call performance:

• You have experience closing auto warranties, F&I products, or high-ticket phone sales, ideally in:
  • Automotive extended service contracts
  • Certified pre-owned programs
  • F&I office
  • Call center warranty or protection sales
• You are comfortable presenting $1,000--$3,000 value propositions in a single call.
• You can build rapport fast, identify the real objection, and close without dragging out the process.
• You're hungry, competitive, and money-motivated -- but also professional and ethical.
• You want to align with manufacturer-level products, not fight against them.

If you were a top producer at another warranty company or dealership call center and you're tired of defending the product, this is your chance to finally represent the manufacturer's own certification and protection.

What Makes This Different

• Manufacturer-backed certification: You're not trying to sell a random third-party plan that customers don't trust. You're offering the OEM's own certified protection, tied directly to their brand.
• Massive built-in credibility: Customers already know and recognize the brand you're calling on behalf of. You're not introducing a new unknown company; you're extending what they already value.
• After point-of-sale opportunity: You're calling customers who already own the car, know the brand, and are actively concerned about long-term reliability and repair costs.
• High-income potential: With strong closing skills, realistic earning potential ranges from $100,000 to $250,000 per year, tied directly to your production.
• Structured call center environment: Leads, appointments (phone or Zoom), training, and systems are provided. You bring the skill and drive to close.

Responsibilities

• Conduct high-volume, high-quality sales calls each day.
• Follow compliant processes for disclosures and documentation.
• Maintain a professional, brand-protective tone in every interaction.
• Hit and exceed monthly closing and revenue targets.
• Participate in ongoing training to stay sharp on:
  • Manufacturer programs
  • Certification details
  • Objection handling
  • Compliance requirements

Requirements

• Previous success as a one-call closer in:
  • Automotive warranty
  • F&I
  • Call center sales
  • High-ticket phone or Zoom-based sales
• Strong verbal communication and persuasion skills.
• Ability to learn product details and scripts quickly.
• Comfortable with technology: CRM, dialer, Zoom, call recording tools.
• Reliable internet connection and professional, quiet environment for calls (for remote roles).
• High integrity: you understand you are speaking on behalf of OEM-level brands.

Compensation & Structure

• Earning potential: $100,000--$250,000 per year (top producers can exceed this).
• Compensation is performance-based, with strong per-deal earnings and scaling potential.
• Details on commission structure and bonuses provided during the interview process.

How to Apply

If you are a true one-call closer and want to be on the front line of the first OEM-backed manufacturer certification call center initiative of its kind, we want to talk to you.

Please apply with:

• Your resume
• A brief summary of your warranty / F&I / high-ticket phone sales experience
• A short note on your best one-call close (what you sold and how you closed it)

Job Title (for Indeed):

One Call Closer -- Manufacturer Warranty Certification (OEM Programs)

Pay: $80,000.00 - $250,000.00 per year

Work Location: Remote