Job description
Benefits
- Competitive salary
Location
- 100% Remote
Experience Level
- Senior Level (7 or more years of relevant experience)
Role Overview
The Project Lead -- FCCMS is responsible for leading functional, project management, and operational support activities for a statewide Family Court Case Management System. This role oversees system enhancements, transition planning, and ongoing maintenance operations, while ensuring alignment with business requirements and stakeholder expectations. The position requires strong experience in case management systems, software implementation, and cross-functional team leadership.
Key Responsibilities
Project Leadership & Delivery Management
- Lead project management activities for the transition of the case management system between organizations
- Provide guidance and direction to functional and technical teams
- Manage system enhancements and ongoing maintenance efforts
- Coordinate priorities, timelines, and deliverables across teams and stakeholders
Functional Analysis & Solution Design
- Lead functional analysis and system design activities
- Manage requirements gathering, documentation, and validation processes
- Review and validate vendor designs to ensure alignment with approved requirements
- Work with stakeholders to address complex business process changes
Testing, Defect Management & Quality Assurance
- Oversee testing activities including scenario development, scripting, and execution
- Manage defect triage across testing phases including defects, design issues, and scope changes
- Coordinate with development teams to resolve issues and validate fixes
- Monitor quality metrics and ensure system reliability
Stakeholder Engagement & Communication
- Collaborate with business users, state agencies, and external partners
- Communicate effectively with technical, non-technical, and executive stakeholders
- Facilitate priority-setting discussions with business committees and leadership teams
- Coordinate with subject matter experts to validate system functionality
Training & User Enablement
- Develop and lead ongoing user education and training programs
- Ensure end users are prepared for system updates and enhancements
- Support knowledge transfer and system adoption initiatives
Implementation & Operations Support
- Support system interfaces and integrations with external systems
- Assist with implementation of system enhancements and E-Filing initiatives
- Participate in maintenance and operations activities for production systems
Required Qualifications
- 7 or more years of experience working with and configuring Family Court Case Management Systems
- 5 or more years of experience designing and documenting software solutions
- 5 or more years of experience managing and defining software requirements
- 5 or more years of experience managing complex software implementations
- Bachelor's degree or equivalent professional experience
Preferred Qualifications
- Strong understanding of testing methodologies including component, integration, performance, regression, and acceptance testing
- Experience managing software testing or development teams
- Ability to read and interpret data models and perform SQL queries
- Experience managing projects during maintenance and operations phases
- Experience with E-Filing systems
Core Skills & Attributes
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work effectively with technical and non-technical stakeholders
- Strong leadership and team collaboration abilities
- Proficiency with Microsoft Office tools, SharePoint, Teams, and project management tools
- Ability to operate in fast-paced, high-visibility environments
This is a remote position.