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Spoke

Operation and Admin Specialist | Work from Home

Job summary

Marketing

Work model

Hybrid · 3 days home
1 month ago
Job description

About the Company

We're a digital safety startup on a mission to protect children online through gamified learning. With a global team across the US, India, Colombia, and the Middle East, we're first to market with an innovative platform that makes digital safety education engaging and effective. The team moves fast, cares deeply, and is growing quickly --- this is a high-impact role at an exciting moment.

About the Role

We're looking for an Operation and Admin Specialist to be the operational right hand to the CEO. This isn't a traditional administrative assistant role --- it's for someone who thrives in a fast-moving startup environment, takes ownership without being asked, and wants to grow into a senior operator over time.

You'll sit at the intersection of project management, marketing execution, and executive support, helping keep the business organized and moving forward as the team scales.

What You'll Do

Project Management & Coordination

  • Own the organization of notes, documents, and deliverables across Google Workspace --- making sure everything is findable and up to date
  • Keep the executive team on track with schedules, follow-ups, and priorities across active projects
  • Manage reporting and communication across global partner channels (India, Colombia, Middle East)
  • Coordinate between the CEO, CTO, and sales/channel partners to ensure nothing falls through the cracks

Marketing & Sales Support

  • Own Canva --- build and refresh pitch decks, partner presentations, and marketing collateral as needed
  • Manage HubSpot campaigns: schedule and send marketing email campaigns, track top-of-funnel activities, and ensure consistent outreach cadence
  • Support light-touch sales operations --- ensuring partner updates and campaign outputs are organized and going out on time
  • Work with the CEO to prepare materials for investor conversations, partner meetings, and prospect pitches

Budget & Expense Tracking

  • Track upcoming events, associated costs, and relevant expenses in a simple, organized format
  • Work alongside the CEO and the company's incubator to ensure forecasting and budgeting information is current and easy to reference

Executive Support

  • Manage the CEO's calendar and inbox as needed, with an emphasis on flagging priority items and keeping key relationships responsive
  • Handle ad hoc requests and help the CEO stay focused on high-leverage work

What We're Looking For

  • Canva proficiency is a must --- you'll use it constantly and we'll ask you to demonstrate it
  • Strong command of Google Workspace (Docs, Sheets, Drive, Calendar, Gmail)
  • Experience with or ability to quickly learn HubSpot --- familiarity with marketing automation is a big plus
  • Project management mindset --- you don't wait to be told what needs to happen next
  • Startup-ready attitude --- comfortable with ambiguity, fast pace, and wearing multiple hats
  • Strong communicator who can interact professionally with partners and stakeholders
  • Growth-oriented --- ideally someone who wants to eventually grow into a Chief of Staff type role
  • 2 years of experience in an operations, executive assistant, or marketing support role

Nice to Have

  • Experience working in a startup or high-growth environment
  • Familiarity with sales operations or CRM tools beyond HubSpot
  • Background in marketing, communications, or business operations
  • Experience supporting a CEO or founder directly

Schedule & Location

Fully remote. We're looking for someone who can work standard US Central hours (or overlap significantly) to stay in sync with the Austin-based executive team and global partners. Comfortable with an active Slack environment and async communication across time zones.

Why Join

  • First-to-market platform with real social impact --- protecting kids online through education
  • High-visibility role with direct access to the CEO and executive team
  • Clear path to grow into a more senior operator or Chief of Staff role
  • Fast-moving, passionate team that's scaling globally