Associate Learning & Development Specialist - Healthcare Call Center

About SS&C

As a leading financial services and healthcare technology company, SS&C is headquartered in Windsor, Connecticut, with 27,000 employees across 35 countries. Over 20,000 organizations rely on our expertise, scale, and technology to manage data and automate processes.

About the Role

The Associate Learning & Development Specialist at DST Health Solutions, LLC supports the design, development, and delivery of effective learning programs. This role assists in the full learning lifecycle, from needs assessment to evaluation, ensuring high-quality and impactful experiences.

Why Join SS&C

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make An Impact

• Assist in conducting training needs assessments to identify skill gaps.
• Support the development of engaging training materials, including presentations, guides, and e-learning modules.
• Coordinate logistics for training sessions, including scheduling and material preparation.
• Facilitate introductory training sessions as directed.
• Administer and maintain the Learning Management System (LMS).
• Collect and analyze feedback to measure program effectiveness.
• Collaborate with subject matter experts (SMEs) to ensure content accuracy.
• Research new learning technologies and methodologies.
• Assist in managing vendor relationships and administrative tasks.

Required Experience

• Bachelor's degree in Human Resources, Organizational Development, Education, or a related field.
• 1-2 years of experience in L&D, training, or HR support, preferably in a corporate environment.
• Basic understanding of adult learning principles and instructional design.
• Proficiency in Microsoft Office Suite.
• Experience with LMS administration is a plus.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively.
• Demonstrated ability to learn new technologies.
• Healthcare or financial services industry experience is beneficial.

Total Rewards

SS&C offers a comprehensive package including medical, dental, and vision coverage, 401(k) with company match, paid time off, and professional development reimbursement.

Equal Opportunity Employer

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, or veteran status.