ST

Stress Free Auto Care

Inside Sales Representative (Remote)

Job summary

Austin
Sales

Work model

Fully remote
Only US
2 days ago
Job description

About the Role

At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75--100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangers---these are warm leads and current customers---your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.

What You'll Do

  • Convert inbound and outbound calls into confirmed vehicle service appointments.
  • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
  • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
  • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
  • Communicate clearly with customers about services, timelines, and costs.
  • Use our CRM to track leads, schedule appointments, and document all customer interactions.
  • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

What's in It for You

  • Competitive Base Pay: Hourly + Commission + Bonuses (OTE: $100,000)

  • Benefits:

  • PTO + 6 paid holidays annually

  • Medical, Dental, and Vision Insurance

  • 401(k) with 4% employer match

  • Employee referral program

  • Fully Remote: Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas

  • Career Growth: We're expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.

What We're Looking For

  • Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
  • Strong phone presence with experience handling high call volumes (75--100+ calls/day).
  • Ability to influence and close without being pushy---consultative, trust-based selling.
  • Skilled at meeting or exceeding sales and service KPIs.
  • Proficiency with CRM tools and strong organizational skills.
  • Fast and accurate typing (40+ WPM).
  • Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.
  • Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas
  • Apply today and turn customer conversations into revenue---and rewards!