Total Rewards Managers

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

SupplyHouse.com is searching for a Total Rewards Manager who will be responsible for designing, administering, and continuously improving our benefits, leaves, compensation, and wellness programs. This role leads a small team and serves as the subject matter expert across all total rewards functions, ensuring our programs are competitive, compliant, and aligned with the company's people strategy.

Remote Work Details

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position will require travel to our NY office headquarters up to three times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.

A company laptop and other necessary equipment will be provided along with a $250 stipend for your work from home space.

• Role Type: Full-Time, Exempt
• Location: Remote
• Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST
• Base Salary: $116,798 - $145,997 (annually)

Responsibilities

• Lead administration and continuous improvement of the company's full benefits portfolio, including health, dental, vision, life, disability, FSA, HSA, 401(k), wellness, and voluntary benefit programs.
• Evaluate market trends, employee feedback, utilization data, and business needs to identify new benefit offerings and enhance existing programs.
• Serve as the primary subject matter expert for employees, people leaders, and HR partners on benefits, retirement, and leave-related matters.
• Lead open enrollment planning and execution.
• Support the Sr. Manager in leading the 401(k) committee; coordinate governance, annual processes, and audit preparation.
• Oversee annual wellness initiatives, health insurance utilization, wellness budgets, and the Financial Wellness program.
• Ensure benefits programs comply with applicable federal and state regulations including ACA, ERISA, HIPAA, COBRA, and FMLA.
• Identify opportunities to improve benefits processes, systems, and employee experience.
• Oversee leave of absence administration and serve as escalation point for complex leave cases.
• Lead, coach, and develop a team of benefits and total rewards professionals.
• Execute and administer the compensation strategy, including maintaining salary structures, career ladders, and pay bands.
• Conduct market pricing and salary benchmarking; recommend market-based and merit/equity adjustments.
• Administer the annual compensation cycle (merit, bonus, and incentive planning).
• Monitor pay transparency and pay-disclosure law requirements; conduct pay equity analyses.
• Partner with Payroll, HRIS, Finance, and HR teams to ensure accurate administration and data integrity.

Scope

The Total Rewards Manager directly manages 5 team members: 2 Benefits Specialists, 1 Compensation Manager (who oversees 1 Compensation Analyst), 1 Leave Specialist and 1 Leave Associate --- for a total team of 6.

Requirements

• Bachelor's degree.
• 5+ years of progressive experience in total rewards, benefits, or compensation, including at least 2 years in a leadership role.
• Strong experience administering broad-based employee benefits programs.
• Strong working knowledge of benefits and leave compliance frameworks (ACA, ERISA, HIPAA, COBRA, FMLA) and applicable state pay transparency and pay equity laws.
• Demonstrated ability to evaluate program effectiveness, analyze data, and make recommendations.
• Strong vendor management, communication, and relationship-building skills.
• Sound judgment and discretion managing sensitive and confidential employee information.
• Strong attention to detail and accuracy in managing sensitive data.
• Proficiency with Microsoft Office (advanced Excel) and hands-on experience with a major HRIS (e.g., Workday, ADP, UKG, or Paylocity) and benefits administration systems.

Preferred Requirements

• Bachelor's degree in Human Resources, Business Administration, or similar field.
• Professional certification such as CEBS, CBP, CCP, PHR, SPHR, SHRM-CP, or SHRM-SCP.
• Experience supporting multi-state workforce.
• Experience with benefits benchmarking, vendor implementation, or benefits enhancement initiatives.
• Experience administering self-insured medical plans and serving on a 401(k) investment or fiduciary committee.
• Experience designing or administering incentives, bonus, or equity compensation programs.

Why Work With Us

• Awesome benefits: Comprehensive medical, dental, vision, 401(k) with 4% match, paid time off, and more.
• Work-life balance: We encourage a healthy separation between professional and personal life.
• Support for growth: Opportunities for career growth, training, and professional development budget.
• We give back: We live our core value of Generosity by giving back to the trades and organizations around the world.
• We listen: Everyone has a voice, and we encourage you to use it!

Learn more at: https://www.supplyhouse.com/our-company!

Additional Details

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer.
• All application materials must reflect your own original work.
• We conduct thorough background checks on all potential employees.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address.