Clinical Trials Payment Coordinator/Site Payment Coordinator

Education

• Minimum High school diploma with 1-3 years of clinical trial site payment experience.
• BS/BA or Master's degree with 0-3 years of clinical trial site payment experience is preferred.

Requirements

• 1-3 years of experience.
• Proven experience and proficiency in configuring payment templates and loading information into payment systems.
• Understanding of Excel for data manipulation and analysis.
• Proficiency in using Teams or similar collaboration platforms for communication and project management.
• In-depth knowledge of clinical site payments and related regulations.
• Ability to verify and validate payment information with a high level of accuracy.
• Experience in supporting payment activities for both US and international sites.
• Ability to work within and navigate multiple payment systems efficiently.
• Capacity to manage and prioritize tasks in a fast-paced environment.
• Experience in processing, tracking, and approving invoices for site payments.
• Strong problem-solving skills and ability to resolve payment-related issues.
• Excellent communication skills, both written and verbal, for effective stakeholder interaction.
• Proven organizational skills in managing payment data and processes.

Nice to have

• Experience with Suvoda/Greenphire's eClinical GPS software system a plus.

Personality

• Strong interpersonal and communication skills.
• Eagerness to learn and the ability to work cross-functionally.
• Detail-oriented.
• Adaptive and flexible.
• Trustworthy.

Note

• 100% Remote role.
• East coast candidates preferred.
• Minimum of six months with an opportunity to extend for an additional six months.

Summary

Manages end-to-end clinical site payments - configuring templates, setting up vendors/sites, loading data across systems, and processing/approving invoices. Ensures accuracy and compliance through Excel-driven reconciliation and QA, resolves discrepancies, and collaborates via Teams to meet deadlines.

Responsibilities

• Support payment system migration and clinical payment approval backlog.
• Configure payment templates for site budgets.
• Load information into various payment systems.
• Set up vendor/site information in payment systems.
• Review and perform quality data checks on historical payments.
• Review payment configuration information.
• Perform data entry as required.
• Verify activities and support documentation and provide approvals.
• Experience utilizing Excel for data management and analysis.
• Experience with Microsoft Teams for communication and collaboration.
• Apply knowledge of clinical site payments to ensure accuracy and compliance.
• Verify payment and financial information.
• Provide support for both US and rest of the world payment-related activities.
• Work within multiple payment systems to ensure accurate and efficient processing.
• Follow detailed instructions to ensure compliance with payment processes and regulations.
• Operate in a fast-paced environment, managing multiple tasks and deadlines.
• Process, track, and approve invoices for site payments.
• Reconcile data to ensure accuracy and consistency.
• Resolve issues related to payment processing and data discrepancies.
• Demonstrate strong communication skills in interactions with internal and external stakeholders.
• Maintain a high level of organization in managing payment-related data and processes.