Sales Manager US - Resorts

About Ventrata

Ventrata is an industry-leading SaaS platform that helps resorts, attractions, tours, and sightseeing activities create memorable experiences. Backed by a passionate team, headquartered in London with offices in Brno, Lisbon, and remote teams worldwide, we're expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit. Be a part of something extraordinary, where your ideas and contributions truly matter. Let's shape the future of travel together.

About The Role

Ventrata is searching for a Sales Manager to spearhead our expansion into the Resort & Integrated Property vertical. You will be architecting the future of how resorts package, sell, and manage the entire guest stay. This rewarding role will be integral to our growth trajectory in a fast-growth, scale-up environment with cutting-edge products that remove operational friction and maximize revenue opportunities in the leisure and tourism industries.

The role is remote and based in North America. You will be expected to work during the office hours of the target region and travel for prospective customer visits or to conferences and events.

Key Information

• Location: US
• Duration: Full-time

Key Responsibilities

Sales Targets and Growth

• Responsible for the delivery of net new business and client wins.
• Deliver against business targets and objectives.
• Manage the sales process end-to-end in your assigned territory, identifying opportunities to position the product effectively and enhance the value proposition.

Client Success and Relationship Management

• Build and maintain strong, long-lasting customer relationships.
• Ensure client success is integrated into the sales process from the first point of contact.

Collaboration with Sales Support Functions

• Liaise with marketing, technical resources, and sales operations to ensure a unified and strategic sales approach.

Market Analysis and Strategy

• Analyze regional market trends and discover new growth opportunities.
• Communicate closely with marketing and product management to create strategies to drive sales.

Reporting and Forecasting

• Provide timely revenue projections to management and deliver a predictable pipeline to drive forecast accuracy.

Requirements

• Proven track record in a related revenue-generating role within the ticketing or travel-tech industry, preferably within the Resort and Leisure segment.
• Firsthand experience solving the pain points unique to large-scale resort properties.
• Strong awareness of hotel and resort operations, as well as Property Management and Connectivity applications.
• Demonstrated history of achieving quotas of $600k+ selling into enterprise markets within the travel/ticketing industry, with a focus on the enterprise resort and leisure segment.
• Native English speaker or at least 5 years selling in native English-speaking markets (C1 minimum).
• Fluency in Spanish is a plus, but not a requirement.
• Must reside within the continental US or Canada.
• Willing and able to travel regularly to potential client sites and trade shows.
• Current passport and able to travel internationally infrequently.
• SaaS-related and industry sales experience preferred.
• Direct experience working within attractions in a sales role.
• Sales account planning skills and the patience to deliver against the plan.
• Creative and analytical problem-solving skills with an unrelenting passion for achieving revenue targets.
• Strong interpersonal skills.
• Self-starter comfortable working remotely, able to manage time and pipeline effectively.

Benefits

• Informal working hours focused on job satisfaction and going the extra mile.
• Unlimited paid holiday days.
• Work from home or remotely.
• Team building events and company retreats in various international locations (Spain, South Africa, Italy, Portugal, France).
• Opportunity to work from our Lisbon office for a month.
• Young and passionate team environment.
• Hardware/remote setup package.
• Fixed salary + OTE earnings.

More About Ventrata

Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support. Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 --- a 60% increase from the previous year. What truly sets us apart is our independence --- we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms. We value collaboration and freedom, ensuring that every team member has the space to take ownership, be heard, and drive real impact.

Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata family? Send us your CV and join us!