Sales Development Representative (Remote)

Location

Remote (Must live in the US)

About Continued

A leader in online professional education, Continued is on a mission to empower professionals, enhance careers, and strengthen teams across the country. We move fast, we laugh a lot, and we genuinely care about the work we do. We're not the kind of company that measures success in buzzwords --- we measure it in real outcomes for real people.

We're a fully remote team scattered across every time zone in the US --- tight-knit, curious, and addicted to solving problems. And we've got the receipts:

• Certified Great Place to Work®
• #35 in Fortune's 2025 Best Medium Workplaces
• #18 in Fortune's 2025 Top 25 Small & Medium Workplaces for Women
• #74 in Fortune's 2024 Best Small & Medium Workplaces for Millennials

Learn more at continued.com.

About the Team

Think of us as a pit crew that also really enjoys a good Slack thread. Virtual? Yes. Disconnected? Absolutely not. We communicate constantly, support each other across projects, and genuinely want to see each other win. We're driven by endless curiosity, a love of learning, and a shared desire to solve hard problems.

What You'll Do

• Dig into research --- understand who our best prospects are and why they'd care about us
• Initiate outreach through email, phone, and professional networking platforms
• Ask smart questions to uncover real needs and determine genuine fit
• Schedule introductory meetings for the Sales team with qualified prospects
• Keep HubSpot (our CRM) clean, accurate, and up to date
• Collaborate with Marketing and Sales to sharpen messaging and targeting
• Follow defined processes to ensure a consistent, positive prospect experience --- and push back when you have a better idea
• Learn relentlessly --- from coaching, from feedback, and from every single conversation

Who You Are

• Clear, professional communicator --- in writing, on the phone, and everywhere in between
• Comfortable using data tools and AI-assisted research platforms (e.g., Apollo, LinkedIn Sales Navigator, ChatGPT/Claude) to identify and qualify prospects
• Genuinely curious about people, problems, and what makes a business tick
• Organized, reliable, and consistent --- you follow up when you say you will
• Eager to learn new technologies that make prospecting smarter and more personal
• A team player who contributes meaningfully and makes the people around them better

Nice to Have (not required)

• Experience using a CRM or sales engagement tools
• Background in outbound communication, customer support, or a similar role

Additional Requirements

• Must be able to work from home during core US business hours
• Must be located in the United States and be legally eligible to work for us. Must have the ability to fulfill the job requirements with or without reasonable accommodations
• Travel is required for an all-company meeting, and may be required once or twice per year for team or project meetings

Why Join Us?

• Full-time W2 position, work core business hours in your time zone.
• Work from home with a company-provided MacBook and internet stipend.
• 21 days of flexible PTO, birthday, and holidays (with flexible substitution).
• ½ day Summer Fridays Memorial Day to Labor Day.
• Comprehensive medical, dental, and vision group health insurance, flexible spending accounts, and more.
• 401k match, professional development budget, robust wellness programs, pet insurance and many more perks and benefits.

To Apply

To apply, please submit a cover letter with your application. We actually read everything you send. In your cover letter tell us two things:

1. Why you'd be a great addition to this team --- be specific, generic answers don't land;
2. A project or achievement you're proud of and why, AND/OR something you've learned recently that surprised you.