eBilling Process Manager (In-House)

About the Role

Epiq Counsel is partnering with a global, market‑leading technology company to recruit an experienced eBilling Process Manager (Legal Operations) for a long‑term, fully remote engagement.

This role supports a highly sophisticated legal operations organization responsible for managing one of the largest and most complex outside counsel portfolios in the world.

Role Requirements

• Bachelor's degree required (field of study flexible).
• 4--7 years of experience in legal operations with a strong focus on eBilling process management.
• Deep, hands‑on experience with Legal Tracker in a large enterprise environment.
• Proven ability to manage eBilling workflows process.
• Experience supporting very large organizations with significant outside counsel spend and high matter volume.
• Comfort working cross‑functionally in complex, matrixed environments.
• Strong technical aptitude and ease navigating sophisticated legal and financial systems.
• Ability to work independently in a fully remote, long‑term engagement.
• Epiq Counsel partners with industry-leading clients in support of their sophisticated interim talent needs. Must be interested in practicing in an alternative, fixed-term legal services model.

Nice to Have

• Litify experience (the client is planning a future migration from Legal Tracker to Litify).
• Experience supporting global technology companies or similarly scaled organizations.
• Exposure to legal spend analytics, forecasting, or financial operations.

What You'll Do

• Serve as a Legal Tracker subject‑matter expert, supporting a high volume of matters and outside counsel.
• Ensure invoice compliance with billing guidelines and resolve escalations and complex issues.
• Partner cross‑functionally with Legal Operations, Finance, AP, and regional legal teams.
• Support outside counsel onboarding, billing rule configuration, rate and timekeeper management.
• Analyze billing and matter data to support legal spend management and reporting.
• Contribute to ongoing process optimization, documentation, and operational improvements.

Benefits

• Long-term engagement with strong continuity backed by Epiq Counsel's trusted legal services platform.
• Fully remote.
• Opportunity to support a best‑in‑class legal operations function operating at massive scale.
• Competitive compensation aligned with experience.
• 401(k) with company match
• PTO and paid federal holidays.
• Optional medical coverage; HSA Account; Wellness Program
• Employee Assistance Program
• Pre-tax Commuter Benefits (as applicable)

Should your experience meet the role requirements, the Epiq Counsel team will contact you. The Epiq Counsel team strives to respond to all applications; however due to the volume of applicants, we cannot always respond to every application.

Introduction

Epiq Counsel is an innovative legal services talent provider that offers meaningful in-house legal work and flexibility to sophisticated and credentialed lawyers and legal professionals. Our lawyers and legal professionals work on a wide variety of matters for Fortune 500 clients. Epiq works hard to provide our diverse legal talent with challenging work for sophisticated clients that does not require sacrificing flexibility or control.

Epiq Counsel takes the time and attention to understand each professionals practice areas, experience, and preferences to ensure they are presented with compelling engagement opportunities with leading law departments across the globe.

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.