Business Solutions Consultant

Job Summary

The Business Solutions Consultant will engage customers, aligning them with iBASE-t Solumina software and industry best practices. This role involves conducting workshops to showcase Solumina's functionality and facilitating business process mapping to standard User Stories. You will collaborate with the customer Product Owner to define User Stories and Acceptance Criteria for new features, and then develop and execute functional testing. Problem-solving and troubleshooting are key to addressing customer challenges and opportunities. This role also includes documenting customer enhancement requests, system bugs, and internal service tickets, as well as mentoring new employees.

Essential Functions

• Facilitate customer alignment to Solumina software functionalities and industry best practices.
• Lead Business Blueprinting and User Story Workshops, including As-Is and To-Be processes, utilizing iBASE-t's Agile / Solumina Implementation Methodology (SIM).
• Align standard functionality User Stories to the customer's To-Be process.
• Identify and create new User Stories and Acceptance Criteria to support unique customer requirements.
• Assist customers with iBASE-t software deployment and system set-up.
• Develop and execute detailed test cases to validate the deployed solution.
• Support customer User Acceptance Testing.
• Create complete customer project documentation.
• Mentor and support new employees as needed.
• Contribute to the validation of upcoming Product software releases.
• Drive Product innovation based on project lessons learned.
• Contribute to the company's continuous improvement initiatives.

Requirements

• Passion for working with customers to deliver effective solutions in a fast-paced environment.
• Excellent analytical thinking and problem-solving skills to evaluate complex business requirements.
• Excellent communication, facilitation, and presentation skills.
• Effective leadership and influencing skills to guide stakeholders and build consensus.
• Familiarity with complex manufacturing processes and industry best practices.
• Self-starter with proficient time management skills and the ability to work remotely or at customer sites.
• Extensive knowledge of software development lifecycle, database concepts, and integration design.
• Practitioner of the Agile Frameworks Scrum and Kanban.
• Deep understanding of process mapping, modeling, and visualization tools & techniques.
• Ability to travel 30-40% of work time, including occasional international travel.

Education & Experience

• Bachelor's degree or higher in computer science or engineering, business information systems, computing and information technologies, or industrial/systems engineering.
• 5-8 years of industry experience.

Benefits

What we offer

We are committed to offering the best to our employees. We offer a comprehensive benefits package that includes:

• Competitive salary
• Yearly Performance Bonuses
• Referral Bonuses
• Comprehensive Medical/Dental/Vision Plans
• Company Paid LTD/STD
• Company Paid Life Insurance
• HSA/FSA
• Unlimited Vacation
• 401K - company match
• Educational Assistance Program

Our company values work-life balance, and for this offers benefits such as Remote Work, Flexible hours, and a Wellness program.

• 40 hours of sick time per year
• Paid Holidays (10 per year)
• WFH Equipment Stipend
• Internet/WIFI stipend