Operations Program Manager

Program Operations Manager

Duration: Contract Through the end of 2026, likely extension

Location: Fully Remote, must work EST hours

Benefits: Health Dental, Vision, PTO, & Sick Days

Expected Compensation: $55-65/hr

Key Responsibilities

Sensei Program Enablement & Support

• Serve as the primary point of contact for Sensei trainers, delivering timely support, guidance, and resources
• Maintain a centralized FAQ and support structure to ensure clarity on where to go for help
• Enable trainers (who operate in this role in a part time capacity) to effectively deliver and scale the program across R&D
• Drive ongoing engagement with trainers and team leads to ensure strong adoption and alignment

Content & Program Governance

• Own and manage version control across all Sensei program materials, ensuring a single source of truth
• Organize and maintain SharePoint and other content repositories for ease of access and usability
• Continuously refine and structure content to improve clarity, consistency, and scalability

Program Execution & Coordination

• Plan and coordinate key meetings, trainings, and program touchpoints, including agendas, pre-work, and follow-ups
• Ensure sessions are well-run, structured, and value-driven
• Support program scalability while minimizing operational complexity and rework

Qualifications

• Bachelor's degree required
• Prior experience within pharmaceutical or life sciences environments (R&D preferred)
• Experience supporting or operating within training, enablement, or program operations models
• Familiarity with tools such as SharePoint and CRM systems
• Experience working in cross-functional, matrixed organizations