Join Our Talent Community - Revenue Team

At Mongoose, we believe every conversation matters.

We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.

We know that conversations aren't just a feature—they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.

Join us and be part of a team that's making a real difference in education—one conversation at a time.

About This Posting

This is an evergreen posting for positions within our Revenue Team—meaning there isn't a specific open role tied to it today. We're always looking to connect with great talent who could be a future fit across our go-to-market organization, and we use this posting to build relationships with candidates we'd love to consider when the right opportunity opens up. If any of the roles below sound like a fit for your background and what you're looking for next, we'd love to hear from you. We'll keep your information on file and reach out when a matching role becomes available. All of our positions are fully remote.

Explore Our Revenue Roles

Our Revenue Team is made up of three closely partnered functions. Below is a high-level overview of each role so you can let us know where you see yourself making the biggest impact.

Account Executive

At the forefront of our growth, working exclusively with prospective clients to show how our innovative solutions can change the game, AEs own the full sales cycle—from prospecting to closing. You'll build a thriving pipeline through creative outreach, strategic follow-ups, and consultative, problem-solving demos that turn higher ed leaders into long-term partners.

• Typical Experience: 2–5 years of SaaS sales or higher ed tech experience with a proven track record of exceeding quota.
• OTE: $160,000 ($80,000 base + $80,000 variable, 50/50 split)

Account Manager

The driving force behind making sure our clients don't just renew their contracts—they expand their use of Mongoose. AMs own the renewal process and lead expansion efforts by building rock-solid relationships, conducting Mongoose Quarterly Reviews, and partnering closely with a dedicated Customer Success Manager.

• Typical Experience: Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment.
• OTE: $150,000 ($80,000 base + $70,000 variable)

Customer Success Manager

Serve as strategic partners to our customers—helping institutions translate communication into measurable outcomes. CSMs lead onboarding and implementation, drive adoption, interpret engagement data, and guide customers in optimizing their communication strategies.

• Typical Experience: Customer-first mindset with strong analytical and project management skills. Experience in higher ed or SaaS is a plus.
• OTE: $75,000 ($65,000 base + $10,000 variable)

What We Look For

Across all of our revenue roles, we look for:

• A Passion for Higher Ed: You care about the work colleges and universities do.
• Relationship-Driven Mindset: You know how to build trust quickly.
• Consultative Communication: You ask the right questions and translate complex ideas into clear insights.
• Data-Informed Approach: You use data as a secret weapon.
• Collaboration at the Core: Revenue is a team sport at Mongoose.
• Grit and Adaptability: You bring resilience and curiosity to a high-growth environment.

Why You'll Love it Here

You'll join a team passionate about making meaningful connections in higher education. Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™.

What We Offer

• Comprehensive medical, dental, and vision coverage
• 401K with company match: 100% of the 1st 3% and 50% of the next 2%
• Flexible PTO
• Competitive Leave Policies
• 13 paid holidays

Interested? Submit Your Application Now!

If any of these roles sound like your kind of challenge, let's talk! Submit your application to join our talent community and tell us which role(s) you're most interested in. We are an equal opportunity employer.